Call Center Agent, Medicare

Job not on LinkedIn

🔥 1 minute ago

🏈 Alabama, Florida, +18 more states – Remote

🏈 Alabama – Remote 🐊 Florida – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🚗 Michigan – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote

💵 $15 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

📞 Call Center Representative

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

EngageCX

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2008

🤝 B2B

📣 Marketing

🤖 Artificial Intelligence

B2B • Marketing • Artificial Intelligence

EngageCX is a customer engagement outsourcing company that provides lead generation, sales support, and customer (and patient) care services, and also offers an "EngageAI" capability. For over 15 years it has delivered outsourced customer engagement solutions using people, process, and technology to help clients lower cost-per-acquisition, increase sales conversion, and improve customer satisfaction. EngageCX positions itself as a partner that manages and improves clients' customer journeys via a battle-tested delivery platform.

📋 Description

• Answer inbound calls from consumers responding to Medicare advertisements • Follow an approved script and TCPA/compliance guidelines • Ask qualifying questions and capture accurate information • Warmly transfer qualified callers to a licensed Medicare agent • Log call details • Maintain strong attendance and productivity • Provide a friendly first impression for consumers calling about Medicare plan benefits

🎯 Requirements

• Clear, confident phone communication and active listening • Comfort following a script while still sounding natural • Attention to detail in a fast-paced, high-volume environment • Reliable internet and a quiet remote workspace • Newer desktop PC or laptop; Macs, Chromebooks, tablets, and school computers are prohibited • Windows 11 • Minimum 8.0 GB of available RAM; 16.0 GB preferred • Minimum 1.0 GB of physical available memory • Dual-ear USB headset with noise-cancelling microphone • Working webcam available for use • Hardwired internet connection using an Ethernet cord • Wireless, satellite connections, and VPN use are prohibited • Minimum 50 Mbps download, 35 Mbps upload, ping of 15 or less, and 99% connectivity • Laptop users must use an external keyboard and mouse • Dual monitors preferred • Call center, customer service, or Medicare experience is a plus, not required • Applicants must provide photo identification and a valid utility bill to verify residency • Flexible availability, especially on Saturdays, is a big plus

🏖️ Benefits

• Work from the comfort and convenience of your home office • Training to improve and further your skills • Various opportunities for growth within the company • Weekly direct deposits • No fee to apply and work with us