Director of Infrastructure

🔥 1 hour ago

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $120k - $130k / year

⏰ Full Time

🔴 Lead

👔 Director

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Enghouse Systems

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1984

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Enghouse Systems is a publicly traded Canadian software and services company, established in 1984 and listed on the Toronto Stock Exchange under the symbol “ENGH”. The company operates through two core segments, focusing on enterprise-oriented application software. Enghouse Interactive specializes in software designed to enhance the operations of contact centers globally, including solutions for remote workforces. Enghouse Video provides secure, scalable technology for global visual communications. The Asset Management Group, including Enghouse Networks, develops technology solutions targeting digital transformation in communications, media, utilities, and defense sectors, leveraging technologies like 5G, Cloud, IoT, and AI. Additionally, Enghouse Transportation & Public Safety offers software solutions for transit, supply chain, and public safety sectors. The company serves various vertical markets through innovative software and technology solutions.

📋 Description

• Develop and execute an enterprise infrastructure strategy aligned with corporate objectives, operational requirements, and long-term business growth • Lead the design, implementation, and support of corporate infrastructure services, including networks, servers, storage, cloud environments, identity services, and workplace technology platforms • Ensure infrastructure services meet expectations for availability, performance, security, scalability, and service quality • Establish governance, standards, policies, and operating procedures for infrastructure architecture, service delivery, change management, and operational support • Partner with business leaders, finance, cybersecurity, application teams, procurement, and compliance stakeholders to prioritize initiatives • Oversee disaster recovery, backup, business continuity, and operational resilience programs • Manage infrastructure budgets, capital planning, operating expenses, asset lifecycle decisions, and vendor contracts • Lead and develop infrastructure leaders, engineers, administrators, and service providers • Drive modernization through automation, standardization, monitoring, and process improvement • Monitor service levels, operational metrics, and infrastructure health, and provide executive reporting • Evaluate emerging technologies and recommend solutions for business enablement, resilience, governance, and cost optimization • Ensure infrastructure practices comply with internal controls, audit expectations, data protection requirements, and applicable regulatory standards

🎯 Requirements

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, Engineering, Business Technology, or a related field • 10+ years of progressive experience in infrastructure, enterprise systems, network operations, cloud operations, or related IT functions • Substantial leadership experience • Proven experience leading infrastructure operations in a mid-size or large corporate environment • Strong knowledge of enterprise networking, compute, storage, cloud and hybrid platforms, identity and access management, endpoint infrastructure, and infrastructure security controls • Experience developing governance models, service standards, operational procedures, and performance metrics for enterprise IT environments • Demonstrated success managing budgets, vendors, managed service providers, and cross-functional initiatives • Strong communication, stakeholder management, decision-making, and people leadership skills • Preferred: Master’s degree in a related field or MBA • Preferred: Relevant certifications such as ITIL, PMP, CISSP, CCNP, AWS, Azure, or comparable credentials • Preferred: Experience supporting mergers, acquisitions, office expansions, infrastructure consolidations, or enterprise transformation initiatives • Preferred: Experience in publicly traded, multi-site, or highly regulated corporate environments • Preferred: Familiarity with IT service management, audit readiness, risk management, and corporate compliance frameworks

🏖️ Benefits

• Equal-opportunity employment • Accommodations provided upon request during the hiring process