Director, Client Integrations

🔥 2 hours ago

🇺🇸 United States – Remote

💵 $111.8k - $167.7k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 1%

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Ensemble Health Partners

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

🛡️ Insurance

📦 Logistics

💰 Private Equity Round on 2022-03

Consulting • Insurance • Logistics

Ensemble Health Partners is a leading provider of revenue cycle management (RCM) services for healthcare organizations. They offer an end-to-end RCM solution that helps hospitals, health systems, and affiliated physician groups optimize their revenue cycles, reduce denials and underpayments, and enhance patient experiences using a combination of expert management and advanced technology. Ensemble Health Partners leverages certified operators and AI to deliver consistent results, improve collections, and support future growth for healthcare providers. They are recognized for their robust client partnerships and commitment to delivering reliable revenue lift and cost savings for their clients.

📋 Description

• Lead client integration activities during onboarding, acquisitions, conversions, and operational transitions • Serve as a primary operational partner throughout implementation and transition efforts • Assess workflows, policies, processes, and operational structures to identify improvement and standardization opportunities • Develop post-integration action plans supporting quality, productivity, client satisfaction, and financial performance • Support organizational readiness through training, communication, workflow design, and stakeholder engagement • Provide leadership throughout client onboarding, implementation, and integration activities • Collaborate with Revenue Cycle, Client Services, Technology, Implementation, and operational leadership teams • Monitor implementation progress, operational performance, risks, and key milestones • Analyze revenue cycle and operational performance indicators to identify root causes, risks, and improvement opportunities • Support workflow redesign, process improvements, operational transformation, automation, reporting, and technology solutions • Build trusted partnerships with client stakeholders and cross-functional partners • Present operational updates, implementation progress, risks, and recommendations to leadership • Facilitate communication between internal and external stakeholders

🎯 Requirements

• Bachelor's degree or equivalent combination of education and experience • Minimum of 7 years of progressive healthcare operations, revenue cycle, client services, implementation, or related experience • Minimum of 3 years of leadership, consulting, project management, or implementation experience • Strong knowledge of healthcare revenue cycle operations, client onboarding, integrations, and operational workflows • Experience supporting complex healthcare implementations, integrations, operational transitions, or client onboarding initiatives • Strong understanding of healthcare operations and ability to identify and address operational risks and opportunities • Demonstrated ability to lead complex projects and influence stakeholders across multiple departments • Ability to travel up to 20% based on business and client needs • Openness to innovation, including AI, to explore better processes and improve patient and client experiences • Experience with large-scale healthcare client integrations, acquisitions, implementations, or operational transitions preferred • Experience with Epic, Cerner, Meditech, or other major healthcare platforms preferred • Knowledge of AI-enabled tools, automation technologies, Power BI, Copilot, or workflow optimization solutions preferred • Experience supporting multi-state or national healthcare operations preferred • Must reside in and be authorized to work within the United States

🏖️ Benefits

• Comprehensive benefits package including healthcare, time off, retirement, and well-being programs • Professional certification relevant to the associate’s field • Tuition reimbursement • Quarterly and annual incentive programs • Professional development investment • Work-life flexibility • Remote work arrangement