Director, Patient Access – Travel

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $92.4k - $125k / year

⏰ Full Time

🔴 Lead

👔 Director

Where this job comes from

Posted on Ensemble Health Partners's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

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Logo of Ensemble Health Partners

Ensemble Health Partners

5001 - 10000 employees

💼 Consulting

🛡️ Insurance

📦 Logistics

💰 Private Equity Round on 2022-03

Consulting • Insurance • Logistics

Ensemble Health Partners is a leading provider of revenue cycle management (RCM) services for healthcare organizations. They offer an end-to-end RCM solution that helps hospitals, health systems, and affiliated physician groups optimize their revenue cycles, reduce denials and underpayments, and enhance patient experiences using a combination of expert management and advanced technology. Ensemble Health Partners leverages certified operators and AI to deliver consistent results, improve collections, and support future growth for healthcare providers. They are recognized for their robust client partnerships and commitment to delivering reliable revenue lift and cost savings for their clients.

📋 Description

• Provide vision, leadership, and operational oversight for on-site Patient Access staff within a hospital or market • Direct admitting and registration teams across all entry points • Establish collaborative relationships with operational leaders at specific sites or markets • Establish accountabilities, delegate duties, and organize departmental functions • Select, evaluate, coach, and manage qualified professionals • Coordinate cross-training and support with department managers • Promote team-building relationships and a collaborative revenue cycle process • Lead communication strategies that promote employee engagement, productivity, morale, and shared accountability • Provide regular staff assessments and educational opportunities • Determine staffing levels and monitor compensation • Strengthen recruiting and retention processes • Direct hiring and training for leadership and patient access staff • Manage the budget • Identify and implement strategies to improve processes, operational efficiency, patient experience, and regulatory compliance • Perform other job-related duties as requested

🎯 Requirements

• Bachelor’s degree or equivalent work experience • 3+ years of leadership experience • 3+ years of Patient Access experience, preferably within a hospital • Experience in healthcare provider finance operations or a similar service environment • Demonstrated advanced usage of AI and management of teams using AI for process and technology improvements • EPIC experience preferred • Demonstrated use of KPIs to drive and track team performance • Financial and project management experience • Strong communication, organizational, interpersonal, and customer service skills • Ability to work in a fast-paced environment • Ability to travel weekly to various sites within the client footprint • CRCR certification required within the first 9 months of hire • CHAM preferred • Must reside in and be authorized to work within the United States

🏖️ Benefits

• Comprehensive benefits package including healthcare, time off, retirement, and well-being programs • Professional certification relevant to the associate’s field • Tuition reimbursement • Quarterly and annual incentive programs • Employer-supported CRCR certification within the first 9 months of hire • Work-life flexibility • Professional development opportunities

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