Marketing Communications Program Manager

🕒 October 20

🇺🇸 United States – Remote

💵 $92.4k - $138.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

👻 Ghost score 11%

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Ensemble Health Partners

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

🛡️ Insurance

📦 Logistics

💰 Private Equity Round on 2022-03

Consulting • Insurance • Logistics

Ensemble Health Partners is a leading provider of revenue cycle management (RCM) services for healthcare organizations. They offer an end-to-end RCM solution that helps hospitals, health systems, and affiliated physician groups optimize their revenue cycles, reduce denials and underpayments, and enhance patient experiences using a combination of expert management and advanced technology. Ensemble Health Partners leverages certified operators and AI to deliver consistent results, improve collections, and support future growth for healthcare providers. They are recognized for their robust client partnerships and commitment to delivering reliable revenue lift and cost savings for their clients.

📋 Description

• Lead proactive media relations, thought leadership support, awards, strategic amplification and communications measurement • Build and deepen relationships with healthcare, business and trade reporters, editors, industry advocates and other influential voices • Identify timely story opportunities and develop targeted pitches grounded in industry trends, Ensemble expertise, data and business priorities • Manage proactive and reactive media outreach, including reporter research, interview coordination, follow-up and coverage tracking • Maintain media lists, pitching calendars, relationship history and editorial opportunities • Monitor media conversations, emerging issues and healthcare, financial, technology and revenue cycle trends • Identify internal sources, proof points, data and operational stories supporting differentiated communications • Prepare briefing materials, talking points, background research and anticipated questions for external opportunities • Coordinate media and thought leadership opportunities with spokespeople, subject matter experts and internal partners • Partner with content and social teams to extend approved narratives and earned opportunities • Manage awards and recognition opportunities, including identification, submission development, tracking and results • Maintain an awards and external opportunities calendar • Strategically amplify Ensemble’s presence around priority industry events • Establish consistent tracking across media relationships, outreach, response, coverage, awards and amplification • Measure communications KPIs and translate performance data into actionable recommendations • Maintain processes, calendars, templates and documentation to scale the communications program • Capture learnings and benchmarks to improve planning, prioritization and performance • Report to the Director of Marketing Communication as an individual contributor

🎯 Requirements

• 5-7 years of experience in public relations, communications, journalism or a related field • Strong media relations experience, including pitching, reporter research and relationship development • Excellent writing and editing skills with the ability to translate complex topics into clear, compelling stories • Demonstrated curiosity about news, trends and issues influencing healthcare and business • Experience supporting executives or subject matter experts for media interviews and external opportunities • Proactive, creative approach with the ability to identify opportunities and move work forward independently • Strong relationship-building skills with internal and external stakeholders • Strong organizational skills with the ability to manage competing priorities and deadlines • Comfort using data and analytics to evaluate communications performance and inform recommendations • Comfort using and learning Sprout Social, ACCESS Newswire and other press release distribution platforms • Demonstrated ability to use Microsoft Copilot for research, content development, workflow efficiency and output quality • Experience using or learning Canva is preferred • Healthcare, healthcare technology or complex B2B experience preferred • Inquisitiveness and openness to innovation, including AI • Willingness and ability to travel to and work onsite at client, temporary, or corporate office locations as business needs require • Bachelor’s degree in communications, public relations, journalism, marketing or a related field, or equivalent experience • HFMA Certified Revenue Cycle Representative (CRCR) within 9 months of hire or other approved certifications • Must reside and be authorized to work within the United States

🏖️ Benefits

• Bonus Incentives • Paid Certifications • Tuition Reimbursement • Comprehensive Benefits, including healthcare, time off, retirement, and well-being programs • Professional certification relevant to the associate’s field • Quarterly and annual incentive programs • Professional development opportunities • Work-life flexibility • Career advancement • Remote work arrangement, with travel to client, temporary, or corporate office locations as business needs require

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