Client Coordinator

🔥 9 minutes ago

☕ Washington – Remote

☕ Washington – Remote

💵 $35 - $38 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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EPIC Insurance Brokers & Consultants

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🛡️ Insurance

🤝 B2B

💼 Consulting

💰 Seed Round on 2007-01

Insurance • B2B • Consulting

EPIC Insurance Brokers & Consultants is a leading insurance brokerage and consulting firm that specializes in providing comprehensive insurance solutions and risk management services to businesses and individuals. With a focus on innovation and customer service, EPIC leverages its expertise to help clients navigate the complex insurance landscape and ensure they have the right coverage for their needs. The firm operates with a commitment to its core values of integrity, excellence, and teamwork, striving to deliver exceptional value to every client.

📋 Description

• Assist the Client Executive and/or Client Manager with maintenance of clients’ employee benefits programs and day-to-day account service • Prepare materials for client meetings, including agendas, reports, and presentations • Process BORs, update internal systems and client portals, and prepare invoices • Contribute to 5500 filings, audits, benchmarking, experience and financial analytic reports, and other client-service data • Provide open enrollment support through communication materials, onsite and virtual meetings, and health fairs • Assist with resolving client and employee issues, including billing discrepancies and claims issues • Build relationships and collaborate effectively • Set priorities and manage workflow with the Client Executive and/or Client Manager • Maintain workflow logs and update benefits information in agency management systems, manuals, documentation, and records • Stay informed about industry information, products, programs, coverages, legislation, and technology • Project a professional image in actions and appearance

🎯 Requirements

• General knowledge of Employee Benefits coverages and services • Intermediate knowledge of Microsoft Office, including Windows, Outlook, Word, PowerPoint, and Excel • Strong attention to detail and time management • Strong ability to multitask and prioritize • Ability to work effectively with and without direct supervision • Ability to work effectively in a team environment and independently • Good interpersonal communication skills • High school diploma required • Two or more years’ experience with a benefits consulting or brokerage firm, or comparable experience with an insurance carrier or TPA preferred • Ability to work in a fast-paced environment and juggle multiple competing tasks and demands • High level of interpersonal skills to handle sensitive and confidential situations • Washington Life, Disability (health), Travel license preferred or willingness to obtain within 60 days of hire • Valid driver license

🏖️ Benefits

• Generous paid time off • 22 PTO days starting out for hourly/non-exempt employees • 12 company-observed paid holidays • 4 early-close days • Paid parental leave • Pregnancy disability and bonding leave • Organ donor/bone marrow donor leave • $1,500 employee referral bonus per hired referral • Employee recognition programs, awards, and trips • Employee Resource Groups: Women’s Coalition and EPIC Veterans Group • Mentorship Program • Tuition Reimbursement Program • Leadership Development • Pet Insurance • Identity Theft & Fraud Protection Coverage • Legal Planning • Family Planning • Menopause & Midlife Support • 401(k) matching • Medical insurance • Dental insurance • Vision insurance • Wellness and employee assistance programs • Inclusive work environment • Charitable support through Donation Connection, Employee Assistance Fund, and People First Foundation