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Collections Specialist

🔥 14 minutes ago

🏰 Missouri – Remote

infoinfo

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Collections

🚫👨‍🎓 No degree required

Where this job comes from

Posted on EquipmentShare's careers page, not through a job board

First seen by Remote Rocketship 14 minutes ago

Logo of EquipmentShare

EquipmentShare

1001 - 5000 employees

Founded 2015

📦 Logistics

🏭 Manufacturing

💼 Consulting

💰 $1.2G Debt Financing on 2021-08

Logistics • Manufacturing • Consulting

EquipmentShare is a company specializing in equipment rental and fleet management solutions. They provide a wide range of equipment for rent, including earthmoving machines, aerial work platforms, and forklifts, as well as vehicles and trailers. The company also offers the ability to buy both new and used parts and tools. In addition to equipment rental and sales, EquipmentShare develops technology solutions such as telematics, fleet optimization, and safety and security features. Their T3 technology suite includes fleet management tools like GPS tracking, software for managing equipment utilization, and hardware like asset trackers and dash cams for monitoring and security. EquipmentShare aims to improve construction site productivity and reduce downtime through advanced technology and comprehensive equipment management services.

📋 Description

• Have detailed conversations with customers and maintain strong customer focus • Handle collection calls and correspondence in a fast-paced, goal-oriented collections department • Communicate with customers in a metrics-driven environment • Navigate multiple technologies while staying engaged with customers • Negotiate and make decisions while demonstrating strong communication skills • Demonstrate sensitivity and compassion in difficult situations • Complete special projects or tasks assigned by the manager • Work independently and in a team environment • Think critically and exercise independent judgment • Handle a high volume of outgoing calls to assigned delinquent customers • Handle incoming phone calls and resolve customer and branch questions • Communicate and follow up with customers and branch personnel in a timely manner • Establish and maintain effective working relationships with branch personnel and coworkers • Reconcile customer disputes concerning payment of outstanding balances • Communicate verbally and in writing with customers and coworkers • Meet portfolio, departmental, and company goals

🎯 Requirements

• Associate Degree in Accounting or relevant field • 2+ years experience in finance/accounting • Strong foundation in spreadsheets, Excel and Google Sheets • Strong verbal and written communication; ability to communicate with Finance team • Ability to function as a team player • High school diploma or equivalent required • Two years of related experience in accounts receivable preferred • Prolonged periods sitting at a desk and working on a computer • Must be able to lift up to 15 pounds at times • Employment is contingent on passing a background check • Some roles require passing a drug test, depending on job responsibilities

🏖️ Benefits

• Competitive compensation • Full medical, dental, and vision coverage for full-time employees • Generous PTO + paid holidays • 401(k) + company match • Gym membership stipend + wellness programs (earn PTO and prizes!) • Company events, food truck nights • 16 hours of paid volunteer time per year • Career advancement, leadership training, and professional development opportunities

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