National Technical Support Technician

🔥 6 minutes ago

🏰 Missouri – Remote

🏰 Missouri – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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EquipmentShare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

📦 Logistics

🏭 Manufacturing

💼 Consulting

💰 $1.2G Debt Financing on 2021-08

Logistics • Manufacturing • Consulting

EquipmentShare is a company specializing in equipment rental and fleet management solutions. They provide a wide range of equipment for rent, including earthmoving machines, aerial work platforms, and forklifts, as well as vehicles and trailers. The company also offers the ability to buy both new and used parts and tools. In addition to equipment rental and sales, EquipmentShare develops technology solutions such as telematics, fleet optimization, and safety and security features. Their T3 technology suite includes fleet management tools like GPS tracking, software for managing equipment utilization, and hardware like asset trackers and dash cams for monitoring and security. EquipmentShare aims to improve construction site productivity and reduce downtime through advanced technology and comprehensive equipment management services.

📋 Description

• Assist with commissioning and startup of diesel generators, natural gas generators, and turbine-based power systems • Support installation of complex temporary power solutions alongside National Technical Support Specialists • Travel to branches to perform major and minor repairs on down equipment • Help reduce unavailable OEC by returning assets to rent-ready condition • Troubleshoot mechanical, electrical, controls, and balance-of-plant systems • Support rotational power generation deployments and multi-unit installations • Perform inspections and operational verification of fleet equipment • Assist with electrical connections and system configuration during deployments • Support preventative maintenance and reliability improvement initiatives • Document repairs, findings, and recurring issues to improve fleet performance • Coordinate with OEMs and internal technical teams when needed • Provide on-site technical support for critical deployments and mobilizations • Support EquipmentShare's Advanced Solutions fleet across power generation, load banks, energy storage, and electrical distribution equipment • Work closely with National Technical Support Specialists and branch teams to improve reliability, return equipment to rent-ready status, and support complex deployments

🎯 Requirements

• Strong mechanical and electrical troubleshooting skills • Experience with diesel generators, natural gas engines, or turbine power systems • Understanding of 3-phase power systems and voltage configurations • Familiarity with generator controls, paralleling, and power distribution • Ability to read wiring diagrams and basic single-line drawings • Comfortable working in a travel-heavy, rotational field environment • Strong problem-solving and communication skills • At least 3 years of experience in power generation or rental equipment • Experience commissioning generators or temporary power systems • Background in diesel engines, natural gas engines, or turbines • Experience supporting multi-unit generator deployments • Rental industry or field service experience • Physical ability to complete job duties, including standing for long periods, working without climate control, or lifting objects with an established maximum weight • Ability to lift heavy loads and transfer them manually • Near 100% travel nationwide • Rotational schedule: 23 days on / 10 days off • Field-based shift work supporting branches and job sites • Extended hours may be required during commissioning and repairs • Employment contingent on passing a background check • Some roles require passing a drug test, depending on job responsibilities

🏖️ Benefits

• Competitive compensation • Full medical, dental, and vision coverage for full-time employees • Generous PTO + paid holidays • 401(k) + company match • Gym membership stipend + wellness programs (earn PTO and prizes!) • Company events, food truck nights • 16 hours of paid volunteer time per year • Career advancement, leadership training, and professional development opportunities

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