Network Engineer

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $79.1k - $134.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛜 Network Engineer / Network Administrator

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ESA - Electronic Security Association

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 1948

🔐 Security

📋 Compliance

Security • Compliance • Advocacy

ESA - Electronic Security Association is the largest trade association in the United States representing the electronic security and life safety industry. Founded in 1948, the association consists of member companies that install, integrate, and monitor intrusion, fire detection, video surveillance, and electronic access control systems for a wide range of clients, including commercial, residential, industrial, and governmental sectors. ESA provides technical and management training, government advocacy, and delivers information, advice, tools, and services that help member businesses grow and succeed. With over 500,000 industry professionals employed by its members, ESA serves over 34 million residential and commercial customers. The association is also actively involved in advocating for school security improvements at federal and state levels.

📋 Description

• Report to the Technical Services Manager • Assess incoming support requests and address them with minimal oversight • Open tickets and diagnose Tier 1/2 technical support issues with remote clients’ networks • Program/provision AN Core solutions for deployment at remote sites • Provide and maintain thorough documentation of client systems • Perform firmware updates on remote client systems • Create and manage client contacts/accounts within AN systems • Collaborate with clients and teammates by coaching and sharing knowledge • Learn new technologies and products • Review alerts from the Access Networks Live Monitoring system and escalate/create tickets using a defined process • Write and publish articles to increase the team’s institutional knowledge • Prepare tickets for RMA processing • Provide occasional after-hours emergency support for remote clients • Work with Ruckus Wireless systems, Ruckus/Brocade ICX switches, FortiGate firewalls, and Sophos firewalls

🎯 Requirements

• 4+ years networking experience • Current CCNA certification (or equivalent) • Advanced understanding of network protocols, firewalls, routers, switching, TCP/IP, and STP • Advanced understanding of wireless local area networks, authentication, security, and encryption protocols • Experience supporting customer environments in a helpdesk/support capacity • Ability to solve complex technical problems under pressure while interfacing with clients • Fanatical attention to detail, including spelling, grammar, punctuation, and capitalization • Availability nights/weekends as needed • Able to work in CST or EST hours • Residential custom electronics design/integration experience and familiarity with Crestron, Savant, AMX, and Control4 valued • RCWA, RCNA, CWNA/CWNP, ICX/Brocade certifications or equivalent experience valued • Experience programming and troubleshooting Ruckus solutions valued • Experience with remote desktop support applications valued • Working knowledge of ConnectWise valued • Python, VBScript, JavaScript, or other scripting experience valued • Apple or Microsoft certifications valued • This position is not eligible for US visa sponsorship

🏖️ Benefits

• Life and health insurance • Life assistance program • Accidental death and dismemberment insurance • Disability insurance • 401k Plan • Vacation & holidays