
51 - 200 employees
Founded 2016
💼 Consulting
🏥 Healthcare
⚕️ Healthcare Insurance
Consulting • Healthcare • Healthcare Insurance
eSimplicity is a company comprised of designers, engineers, and strategists that excels in creating digital services and healthcare IT solutions. They simplify complexity to deliver award-winning products and services that enhance customer experiences, improve public health, and secure the nation. Specializing in areas such as healthcare IT, telecommunications, identity management, and fraud prevention, they work with organizations like the Centers for Medicare & Medicaid Services (CMS) to improve healthcare access and quality. eSimplicity is recognized for their innovative approaches in spectrum management, data analytics, and machine learning, aiming to broaden healthcare coverage and simplify processes for healthcare providers and beneficiaries.
🔥 27 minutes ago
🏄 California, Washington – Remote
💵 $101.7k - $157.2k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🧐 Business Analyst
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51 - 200 employees
Founded 2016
💼 Consulting
🏥 Healthcare
⚕️ Healthcare Insurance
Consulting • Healthcare • Healthcare Insurance
eSimplicity is a company comprised of designers, engineers, and strategists that excels in creating digital services and healthcare IT solutions. They simplify complexity to deliver award-winning products and services that enhance customer experiences, improve public health, and secure the nation. Specializing in areas such as healthcare IT, telecommunications, identity management, and fraud prevention, they work with organizations like the Centers for Medicare & Medicaid Services (CMS) to improve healthcare access and quality. eSimplicity is recognized for their innovative approaches in spectrum management, data analytics, and machine learning, aiming to broaden healthcare coverage and simplify processes for healthcare providers and beneficiaries.
• Participate in project meetings to identify new data sources or additional data required for platform work • Coordinate meetings with data source owners and requestors to establish connections, document processes, and integrate data • Provide Tier 1 triage and Tier 2 troubleshooting/support for Palantir Foundry data analytics workflows, platform functionality, user issues, and operational incidents • Troubleshoot data pipelines, analytic workflows, data models, and operational datasets • Support code-based and low-code/no-code solutions across the platform • Support REST API connectivity, data ingestion/export processes, and system-to-system integrations • Collaborate with data scientists, data engineers, analysts, platform administrators, ISSM staff, and engineering teams • Document troubleshooting procedures, recurring issues, operational processes, and user support guidance • Improve platform usability, operational efficiency, data reliability, analytic workflows, and help desk processes • Use Slack, Teams, Outlook, and SharePoint to communicate and share information • Create documentation repositories and standard operating procedures for help desk actions • Create automation processes for recurring issues • Provide ISSM team with accurate data source request information for AO approval • Prioritize data connections for the CCB Board • Assist with restoring degraded connections through password resets, identifying POCs, and scheduling troubleshooting sessions • Respond to questions in the Teams User Forum or obtain engineering input • Coordinate engineering inquiries between engineers and data SMEs • Create and configure user accounts with appropriate access levels and manage user access • Review data-source migration plans and update documentation • Ensure engineers follow data connection processes • Define and operate organizational data management tools
• Top Secret Security Clearance • Minimum of 4-7 years of experience • Bachelor's degree in a relevant field (e.g., Computer Science, Software Engineer, Data Science) • Experience working in a government headquarters staff, preferably in support of the Department of Defense or Air Force • Understanding of data governance, data integration, and data quality management • Knowledge of cybersecurity protocols related to data protection and compliance, including ATO, PIA, MOA, and DSA • Awareness of government procedures and protocols relevant to data sharing and collaboration • Strong verbal and written communication skills • Ability to work independently and as part of a team • Ability to manage multiple data connection projects, prioritize tasks, and ensure timely completion • Knowledge of data analytics principles, data modeling concepts, and enterprise data environments • Knowledge of REST API technologies, Swagger/OpenAPI documentation, and data integration methodologies • Knowledge of cloud-based or enterprise-scale analytics platforms and modern data architectures • Skill in Python, SQL, PySpark, and TypeScript/JavaScript • Skill in analyzing datasets, identifying data quality issues, troubleshooting pipeline failures, and resolving platform-related incidents • Ability to support users within a complex data analytics ecosystem and communicate technical findings to technical and non-technical stakeholders • Ability to quickly learn new analytic tools, platform capabilities, and operational support processes within Foundry • Ability to manage multiple support requests, prioritize operational issues, and work effectively in a fast-paced support environment • Experience with Palantir Foundry is highly desired • Experience with data engineering concepts including data lineage, data transformations, data cleansing, ELT processes, and pipeline troubleshooting is highly desired • Ability to work within the Eastern time zone, with expected hours of 9:00 AM to 5:00 PM Eastern unless otherwise directed by manager
• Medical coverage • Dental coverage • Vision coverage • 401(k) retirement benefits • Paid time off • Paid holidays • Life insurance • Disability insurance • Additional wellness and employee support programs • Remote (or hybrid depending on the role and program) work environment • Occasional travel for training and project meetings (estimated less than 5% per year)
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