Commercial Insights Analyst

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🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

👻 Ghost score 10%

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Valeris

1001 - 5000 employees

💊 Pharmaceuticals

🏥 Healthcare

🤝 B2B

Pharmaceuticals • Healthcare • B2B

Valeris is a fully integrated life sciences commercialization partner formed by the merger of PharmaCord and Mercalis. The company provides comprehensive solutions across the healthcare value chain to help life sciences companies bring products to market and improve patient access and adherence. Valeris offers data and strategic insights, patient support and access programs, and healthcare provider engagement tools, serving over 500 life sciences customers and supporting millions of patients. Headquartered in Morrisville, North Carolina and Jeffersonville, Indiana, Valeris focuses on enabling commercialization and patient-centric services for pharmaceutical and life sciences organizations.

📋 Description

• Analyze and interpret commercial, customer, program, and operational data to identify trends, insights, risks, and opportunities • Develop, prepare, and maintain reports and dashboards for management and strategic clients • Translate complex data into actionable insights and recommendations • Provide analytical support across multiple projects, managing timelines, priorities, and stakeholder coordination • Build and maintain professional relationships with strategic clients • Participate in strategic client conference calls concerning reporting, training, customizations, escalated issues, and client priorities • Present findings, trends, recommendations, and program updates to management and client stakeholders • Identify opportunities to improve KPIs, enhance programs, streamline processes, and increase client value • Partner with leadership and cross-functional teams on sustainable solutions to client issues and requests • Investigate reporting discrepancies, data issues, and system or process challenges to identify root causes and solutions • Support client and internal training on reporting, programs, processes, and system functionality • Coordinate resources and follow through on deliverables and deadlines • Travel onsite as needed to support strategic clients and business partners • Adhere to company policies, procedures, and SOPs • Complete corporate training and compliance activities • Identify opportunities to improve team performance, processes, and client experience • Perform additional analyses and special projects as assigned

🎯 Requirements

• Bachelor’s degree from an accredited four-year institution required • Advanced proficiency in Microsoft Office, particularly Excel, PowerPoint, and Word • Strong analytical, critical-thinking, troubleshooting, and problem-solving skills • Ability to analyze data, identify trends, and translate findings into actionable recommendations • Strong organizational skills and ability to manage multiple priorities, projects, and deadlines • Excellent written, verbal, presentation, and interpersonal communication skills • Ability to build and maintain productive relationships with clients, internal stakeholders, and management • Exceptional client-service mindset and commitment to responsiveness, accuracy, and professionalism • Strong sense of urgency and personal accountability • Ability to work independently and contribute effectively within a team • Ability to manage sensitive or escalated issues, including conflict-resolution skills • Adaptability in a changing, fast-paced environment • High technical proficiency and comfort learning new systems, tools, and technologies • Commitment to honesty, integrity, confidentiality, and ethical business practices • Positive, collaborative attitude and commitment to team and organizational goals • Prefer candidates who can type at least 35 words per minute with 97% accuracy • Experience with SQL, data querying, or business intelligence/reporting tools preferred • Healthcare industry experience preferred • Experience developing dashboards, performance reports, or data visualization tools preferred • Experience with strategic or enterprise-level clients preferred • Experience presenting analytical findings to senior leadership or external stakeholders preferred • Experience supporting implementations, program enhancements, process improvement, or complex account requirements preferred • Successful completion of a background check and, depending on the position, a drug screen

🏖️ Benefits

• Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs • Telehealth and Employee Assistance Program (EAP) services • Company match on Health Savings Account contributions • Free Basic Life and AD&D coverage equal to annual earnings, with a minimum of $50,000 and a maximum of $300,000 • Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability • 401(k) Retirement Savings Plan with 100% match on the first 5% contributed, with immediate vesting • Paid Time Off (PTO) and Sick Leave • Nine paid holidays plus two floating holidays • Opportunities for advancement supporting personal and professional growth • Challenging, stimulating work environment encouraging new ideas • Inclusive workplace and mission-driven culture • Meaningful-impact work

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