Senior Director, Sales – Medical Device Services

🔥 0 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟠 Senior

🤑 Sales

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👻 Ghost score 10%

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Eurofins

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1987

🍽️ Food & Beverage

🏥 Healthcare

📦 Logistics

💰 $30M Grant on 2021-10

Food & Beverage • Healthcare • Logistics

Eurofins is a global leader in testing and laboratory services. With approximately 62,000 employees and over 900 laboratories across 62 countries, the company provides a wide range of testing services across various industries. Eurofins offers services such as food and feed testing, consumer product testing, genomic services, clinical diagnostics, forensic services, environment testing, and pharmaceutical testing. The company is committed to scientific innovation and sustainability, and it plays a critical role in testing for health, safety, and environmental impacts worldwide.

📋 Description

• Lead, coach and develop a diverse commercial organization including Key Account Directors, Technical Sales Specialists, Business Development Managers and Inside Sales • Build a high-performance, accountable sales culture focused on execution, collaboration and continuous improvement • Recruit, mentor and develop future commercial leaders • Establish performance expectations, coaching routines and succession planning • Develop and execute the North American commercial strategy to achieve aggressive organic growth objectives • Balance new customer acquisition with expansion of existing strategic accounts • Increase customer lifetime value through solution selling, strategic account development and cross-selling across testing and consulting services • Identify new market opportunities, industry trends and strategic growth initiatives • Partner with senior leadership on long-term commercial planning and account planning • Build a client-centric commercial organization and develop executive relationships with strategic customers • Lead Voice of Customer initiatives and improve customer retention, satisfaction and account penetration • Implement Executive Business Reviews and multiyear account planning for strategic accounts • Ensure an exceptional customer experience from opportunity through project execution • Own and continuously improve the commercial operating system, including CRM adoption, pipeline management, forecast accuracy, sales process discipline, pricing governance, Quote-to-Cash effectiveness, dashboards, KPIs, territory planning, sales enablement, opportunity reviews and account planning • Develop a data-driven commercial organization with predictable execution, disciplined operating rhythms and strong CRM governance • Lead the strategic account program across North America and increase wallet share within existing customers • Develop enterprise account plans and coordinate cross-site and cross-functional commercial opportunities • Drive executive sponsorship across key accounts • Lead commercial integration of acquired businesses by integrating organizations, harmonizing CRM and processes, aligning pricing strategies, cross-selling capabilities and retaining customers • Standardize commercial processes, systems, reporting, performance management and KPIs across the organization

🎯 Requirements

• Bachelor's Degree in Life Sciences, Engineering or related discipline required • Ability to travel 40% nationally • Minimum 10 years leading complex technical commercial organizations • Minimum 5 years leading multi-level commercial teams • Experience leading organizations that sell complex scientific, laboratory, consulting, and/or technical services • Experience building commercial organizations during periods of rapid growth • Demonstrated success implementing CRM systems, commercial KPIs and forecasting disciplines • Strong executive presence with experience managing strategic customer relationships • Experience integrating acquisitions or leading commercial transformation initiatives is highly desirable • Strong financial acumen with experience managing pricing strategy, profitability and commercial planning • Candidates currently living within a commutable distance of Lancaster PA or a Eurofins Medical Device site are encouraged to apply

🏖️ Benefits

• Full-time employment • Monday-Friday schedule, 9:00am-5:00pm • Overtime as needed