Director of Enterprise Accounts

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Evans Transportation Services

WebsiteLinkedInAll Job Openings

51 - 200 employees

📦 Logistics

🚗 Transport

💰 Debt Financing on 2022-12

Logistics • Transport

Evans Transportation Services is a full-service, third-party provider of custom logistics solutions founded in 1985. Operating across North America, Evans is dedicated to offering a diverse range of transportation services including freight management, supply chain optimization, and transportation management software. With an assetless and privately-owned model, the company leverages best-in-class technology and a dedicated team to ensure real-time visibility and unmatched customer service. Evans holds a strong customer retention rate and is recognized as a leading provider in the transportation and logistics industry.

📋 Description

• Serve as the leadership relationship owner for assigned industries and strategic enterprise customers • Build and maintain trusted relationships with executive decision makers across procurement, transportation, operations, engineering, finance, and supply chain • Lead Executive Business Reviews, strategic planning sessions, and long-term account planning • Represent customer priorities throughout Evans while aligning them with Evans' strategic objectives • Develop and execute multi-year strategic account plans focused on revenue growth, retention, profitability, and solution expansion • Identify opportunities to expand Evans' services across business units, facilities, and transportation modes • Lead enterprise-level contract strategy, commercial discussions, and strategic initiatives • Coordinate Sales, Operations, Pricing, Carrier Development, Carrier Procurement, Claims, Technology, Billing, Finance, and Commercial Strategy teams around shared customer goals • Identify new revenue opportunities and develop strategies to increase wallet share • Evaluate competitive threats and market trends and develop proactive growth initiatives • Support facility launches, capital projects, and expansion initiatives • Champion operational consistency and continuous improvement across customer programs • Monitor KPIs, service metrics, claims performance, and customer satisfaction • Lead executive-level resolution of operational challenges and customer escalations • Own financial performance, profitability, forecasting, budgeting, revenue, gross profit, and cost-to-serve for the assigned industry segment • Partner with the VP of Strategy & Operations on division-wide initiatives • Share customer intelligence and best practices across the Strategic Solutions Division • Mentor internal teams on customer strategy, industry trends, and specialized logistics solutions

🎯 Requirements

• 8–12 years of progressive leadership experience in transportation, logistics, supply chain, or enterprise account management • Demonstrated success managing Fortune 500 or other large strategic customer relationships • Strong understanding of commercial strategy, operations, finance, and relationship management • Experience leading cross-functional teams without direct reporting authority • Exceptional executive communication and relationship-building skills • Experience supporting large equipment manufacturers, infrastructure sector organizations, or complex industrial customers preferred • Knowledge of Heavy Haul, Project Logistics, Data Center Logistics, Government transportation, or specialized freight solutions preferred • Experience managing large-scale transportation programs with multiple stakeholders preferred • Strong financial acumen, including pricing strategy, profitability analysis, budgeting, and forecasting preferred