Bilingual Care Coordinator

🔥 11 minutes ago

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Evergreen Nephrology

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

💰 $4.3M Venture Round on 2022-06

Healthcare • Healthcare Insurance • Pharmaceuticals

Evergreen Nephrology is a company focused on transforming kidney care by empowering nephrologists to provide high-quality and personalized care to patients with chronic kidney disease (CKD) and end-stage renal disease (ESRD). By putting nephrologists at the forefront, the company provides them with financial backing, interdisciplinary clinical resources, analytical insights, and technology-enabled tools to improve patient outcomes and experience. Evergreen Nephrology collaborates with strategic partners to address healthcare challenges, including disparate electronic health records (EHRs), transplantation process visibility, and patient readmission risks. The company's co-founders, Adam Boehler and Abe Sutton, have been recognized for their contributions to kidney care models and organ procurement standards, reflecting a deep commitment to improving kidney care quality nationwide.

📋 Description

• The Evergreen Chronic Care Management (CCM) Care Coordinator supports proactive care coordination services for patients with complex chronic conditions. • Conduct patient outreach, create, maintain, and reinforce established care plans. • Support documentation compliance, and coordinate communication between patients, providers, and healthcare partners. • This role is outreach-driven and operationally focused. • Experience supporting nephrology or CKD patient populations is strongly preferred. • The program uses SMS as the first-line channel for patient engagement, with phone outreach used when appropriate.

🎯 Requirements

• Certified Medical Assistant • Bilingual (Spanish/English) • 1–3 years healthcare experience • Chronic disease or nephrology experience is preferred. • Strong clinical assessment, communication, and documentation skills. • Comfortable working in two systems (EHR + CCM platform) simultaneously. • Ability to manage a structured, metric-driven workflow with reliability. • Intermediate skills with MS Office Suite of products including Outlook and Teams • Able to work effectively in a primarily remote environment: • Home internet must support a minimum download speed of 25 Mbps and upload speed of 10 Mbps. • Employees must work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

🏖️ Benefits

• Paid time off starting at 4 weeks for full-time employees • 12 paid holidays per year • Medical, dental, vision and life insurance, including an HSA with employer match • Reimbursement for continuing medical education for eligible roles • A 401(k) program where Evergreen matches up to 4% of contributions after six months of tenure • Paid parental leave • A robust training and development program that starts with onboarding and continues throughout your career with Evergreen Nephrology