Onboarding Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🚀 Onboarding Specialist

👻 Ghost score 10%

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ExactCare

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

💰 Private Equity Round on 2016-03

Healthcare • Healthcare Insurance • Pharmaceuticals

ExactCare is a leading pharmacy care management provider that specializes in medication management for individuals with complex, chronic medical needs. With operations in all 50 states and Washington, D. C. , ExactCare supports more than 100,000 people nationwide, helping them manage their medications in assisted living, long-term care facilities, and at home. Partnering with healthcare organizations, ExactCare aims to improve clinical outcomes by ensuring better medication adherence, reducing readmissions, and lowering overall healthcare costs.

📋 Description

• Grow ExactCare’s patient base throughout the United States by promoting and educating patients on medication management solutions • Conduct phone-based health and medication reviews, including reviewing medication lists and administration instructions and collecting key health information • Register patients for services • Build relationships with patients through exceptional customer service and education of ExactCare solutions • Act as a go-between for patients and their ExactCare pharmacy team • Accurately enter patient prescription information • Achieve key performance metrics set by the management team • Create a positive first impression of AnewHealth/ExactCare and its services • Educate facilities, institutions, and patients about ExactCare • Manage the patient assessment process to grow business and maintain referral relationships • Maintain accurate records and prepare reports • Call prospective patients daily, schedule telephonic reviews, and conduct follow-up calls • Participate in daily team huddles, training sessions, and ad-hoc meetings • Maintain open communication with the management team • Embody AnewHealth’s Core Values in communications and interactions • Perform other duties as assigned

🎯 Requirements

• Associate’s degree in a related field, or equivalent experience to justify an exception • 1+ year of pharmacy customer service experience • Certified Pharmacy Technician preferred • Excellent problem-solving ability • Energetic and compassionate phone skills required • Highly motivational and possesses persuasion skills • Team oriented and the ability to help others succeed • Very organized with strong attention to detail • Excellent multitasking skills • Self-starter with little to no supervision needed • Excellent oral, written, facilitation, and presentation communication skills • Proficient in MS Office suite • Passion to help people and enrich their lives • Ability to work an average of 40 hours per week and be available outside normal business hours on an ad-hoc basis • Applicants must be eligible to work in this country

🏖️ Benefits

• Medical, dental, and vision coverage • Flexible spending • Company-paid life insurance • Short-term disability • Voluntary benefits • 401(k) • Paid Time Off • Paid holidays • Flexible remote work arrangement