Onboarding Specialist

Job not on LinkedIn

🔥 3 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🚀 Onboarding Specialist

👻 Ghost score 10%

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Logo of ExactCare

ExactCare

501 - 1000 employees

Founded 2009

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

💰 Private Equity Round on 2016-03

Healthcare • Healthcare Insurance • Pharmaceuticals

ExactCare is a leading pharmacy care management provider that specializes in medication management for individuals with complex, chronic medical needs. With operations in all 50 states and Washington, D. C. , ExactCare supports more than 100,000 people nationwide, helping them manage their medications in assisted living, long-term care facilities, and at home. Partnering with healthcare organizations, ExactCare aims to improve clinical outcomes by ensuring better medication adherence, reducing readmissions, and lowering overall healthcare costs.

📋 Description

• Grow ExactCare’s patient base throughout the United States by promoting and educating patients on medication management solutions • Conduct phone-based medication assessments and register patients for services • Build patient relationships through customer service and education on ExactCare solutions • Act as a liaison between patients and the ExactCare pharmacy team • Conduct health and medication reviews, including medication lists, administration instructions, and key health information • Accurately enter prescription information • Achieve performance metrics established by management • Create a positive first impression of AnewHealth/ExactCare and its services • Educate facilities, institutions, and patients about ExactCare • Manage patient assessments to grow business and maintain referral relationships • Maintain accurate records and prepare reports • Call prospective patients, schedule telephonic reviews, and conduct follow-up calls • Participate in daily team huddles, training sessions, and ad-hoc meetings • Maintain communication with the management team • Embody AnewHealth’s Core Values in communications and interactions • Perform other duties as assigned

🎯 Requirements

• Associate’s degree in a related field, or equivalent experience to justify an exception • 1+ year of pharmacy customer service experience • Certified Pharmacy Technician preferred • Excellent problem-solving ability • Energetic and compassionate phone skills • Motivational and persuasion skills • Team-oriented • Strong organizational skills and attention to detail • Multitasking ability • Self-starter able to work with little to no supervision • Excellent oral and written communication, facilitation, and presentation skills • Proficient in MS Office suite • Ability to work an average of 40 hours per week and be available outside normal business hours on an ad-hoc basis • Must be eligible to work in the United States

🏖️ Benefits

• Medical, dental, and vision coverage • Flexible spending • Company-paid life insurance • Short-term disability • Voluntary benefits • 401(k) • Paid Time Off • Paid holidays • Remote position • Flexible scheduling adjusted to organizational needs • Training sessions

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