Pharmacy Support Specialist – Wednesday to Sunday

Job not on LinkedIn

🔥 0 minutes ago

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ExactCare

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

💰 Private Equity Round on 2016-03

Healthcare • Healthcare Insurance • Pharmaceuticals

ExactCare is a leading pharmacy care management provider that specializes in medication management for individuals with complex, chronic medical needs. With operations in all 50 states and Washington, D. C. , ExactCare supports more than 100,000 people nationwide, helping them manage their medications in assisted living, long-term care facilities, and at home. Partnering with healthcare organizations, ExactCare aims to improve clinical outcomes by ensuring better medication adherence, reducing readmissions, and lowering overall healthcare costs.

📋 Description

• Provide enrollment support for new PACE enrollees • Communicate pharmacy benefit information to network pharmacies contracted with facilities where CareKinesis PACE participants reside • Coordinate facility discharges to ensure medication reconciliation is complete and delivery to home is restored • Provide help desk support to network pharmacies • Educate PACE staff regarding CareKinesis and network pharmacy processes for facility participants • Make outgoing calls to gather or confirm information needed to process customer requests and support pharmacy operations • Coordinate and set up couriers to ensure timely medication delivery • Make outgoing calls to confirm participants received their delivery • Embody AnewHealth’s Core Values in all communications and interactions • Perform other duties as assigned • Travel may be required for special organization or department events, team meetings, trade shows, conferences, and other client engagements

🎯 Requirements

• HS diploma required • Minimum of 2 years customer service experience, preferably in a healthcare setting • Ability to communicate effectively and professionally in written, verbal, and interpersonal interactions • Proficiency with MS Office Suite • Strong computer proficiency to navigate proprietary and other software • Strong patient-centered focus • Excellent phone communication skills • Excellent interpersonal and relationship-building skills • Understanding of clinical terms and impacts • Ability to multitask and handle multiple priorities without sacrificing quality • Detail-oriented and organized • Reliable • Efficient • Availability to work 2PM–10:30PM ET Wednesday–Friday and 9AM–5:30PM ET Saturday–Sunday • Availability outside normal business hours on an ad-hoc basis • Willingness to work rotating weekends approximately up to four times a year or as needed and a rotating holiday schedule • Eligibility to work in the country

🏖️ Benefits

• Medical, dental, and vision coverage • Flexible spending • Company-paid life insurance • Short-term disability • Voluntary benefits • 401(k) • Paid Time Off • Paid holidays • Flexible remote work arrangement