Client Coordinator – Supervisor

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $24 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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ExamWorks

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2008

🏥 Healthcare

💼 Consulting

⚖️ Legal

Healthcare • Consulting • Legal

ExamWorks is a leading provider of independent medical examinations and peer reviews, specializing in services such as bill reviews, Medicare compliance, and document management. With a robust portfolio that includes agile development and enterprise platform solutions, ExamWorks ensures efficient workflow enhancements and compliance auditing across healthcare sectors. The company supports a network of physicians and offers customized services for the management of medical records and claims, prioritizing reliability for clients in various communities.

📋 Description

• Lead and supervise department staff • Ensure day-to-day operations run smoothly and efficiently • Prioritize and manage daily workflow for timely, high-quality completion of client inquiries and product lines • Ensure equitable distribution of work to achieve daily, weekly, and monthly goals • Create, coordinate, and review monthly client spreadsheets • Maintain accurate and current client and examinee information in systems and databases • Develop ad hoc and customized reports as required • Maintain daily contact with the QA department regarding workflow and pending report status • Maintain client relationships and meet client-specific requirements • Ensure compliance with federal ERISA and state mandates • Promote effective utilization of clinical resources and recommend improvements to management • Assist with physician and customer complaints or quality assurance issues • Provide backup for departmental positions • Advise management on consultant quality, availability, and policy compliance • Participate in policy and procedure development and implementation • Attend management meetings • Participate in educational and training activities • Perform other duties as assigned

🎯 Requirements

• High school diploma or equivalent required • Minimum of one to three years clerical experience, or equivalent combination of education and experience • Experience supervising in a medical office or insurance industry preferred • Knowledge of multiple software programs, including Microsoft Word, Outlook, PowerPoint, Excel, and the Internet • Ability to perform arithmetic calculations using whole numbers and decimals, including rates and percentages • Full understanding of HIPAA regulations and compliance • Ability to follow management instructions accurately • Accuracy and thoroughness • Exceptional communication skills • Ability to work independently, prioritize work, and use time efficiently • Ability to maintain confidentiality • Ability to promote a positive team-oriented environment • Ability to stay focused under normal or heavy distractions • Ability to work well under pressure or stressful conditions • Ability to manage change, delays, or unexpected events appropriately • Reliability and compliance with the company attendance policy • Experience working for an Independent Dispute Resolution Entity (IDRE) and knowledge of the Federal IDR/No Surprises Act process are significant pluses but not required

🏖️ Benefits

• Full training on workflows and processes • Monday through Friday schedule • 100% remote work