IMO Support Specialist

🔥 17 hours ago

🇺🇸 United States – Remote

💵 $15 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

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Logo of ExamWorks

ExamWorks

5001 - 10000 employees

Founded 2008

🏥 Healthcare

💼 Consulting

⚖️ Legal

Healthcare • Consulting • Legal

ExamWorks is a leading provider of independent medical examinations and peer reviews, specializing in services such as bill reviews, Medicare compliance, and document management. With a robust portfolio that includes agile development and enterprise platform solutions, ExamWorks ensures efficient workflow enhancements and compliance auditing across healthcare sectors. The company supports a network of physicians and offers customized services for the management of medical records and claims, prioritizing reliability for clients in various communities.

📋 Description

• Conduct IMO research accurately and on time as defined by the manager • Complete the daily IMO Support Tracker to document research performance • Meet minimum weekly IMO requirements set by the IMO Support Manager • Maintain regular communication with the IMO Support Manager to offer feedback and updates • Follow the weekly provider IMO allocation given by the manager • Train and support new IMO Specialists as needed • Assist with administrative tasks as assigned • Support healthcare providers and claimants through administrative and clinical tasks related to VA Claim Exams (C&P Exams)

🎯 Requirements

• High School Diploma or equivalent • Proficiency in phlebotomy is mandatory • Knowledge of general office equipment (computer, fax, copier, scanner, phone) • Proficiency with Microsoft Word, Outlook, Excel, and Internet • Strong understanding of HIPAA regulations and confidentiality requirements • Ability to type 40+ WPM • Excellent written and verbal communication skills • Strong attention to detail and commitment to high-quality work • Effective organizational skills, with the ability to work independently and manage time well • Ability to focus in a busy environment and manage pressure and stress productively • Dependable, follows company policies, and adapts well to change • Previous experience as a Medical Assistant or in a healthcare setting is preferred • Completion of an accredited Medical Assistant program or relevant certification is preferred

🏖️ Benefits

• Competitive benefits • Equal opportunity employment

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