Sales Engineer

🔥 13 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💸 Sales Engineer

🦅 H1B Visa Sponsor

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Logo of EXFO

EXFO

1001 - 5000 employees

Founded 1985

💼 Consulting

🏭 Manufacturing

📦 Logistics

💰 $15.9M Grant - EXFO on 2022-10

Consulting • Manufacturing • Logistics

EXFO is a provider of network test, monitoring and analytics solutions for communications service providers, data centers, contractors and network equipment manufacturers. The company designs and manufactures optical and electrical test instruments and lab/field testing hardware, develops software and analytics for network operations and automation, and offers services such as calibration, training and managed testing. EXFO focuses on fiber-optic and high-speed network testing (including 5G, PON, OTDR, and photonic integrated circuit validation) and serves enterprise and carrier customers worldwide.

📋 Description

• Support the EXFO Sales Team by promoting testing solutions to the network service provider market • Support trade shows, conferences, and customer demonstrations, focusing on technical product applications • Deliver customized technical presentations and live software demonstrations to prospective clients with Sales Manager and Director coordination • Own and manage product trials, sandboxes, and Proof of Concept evaluations for EXFO software ecosystem solutions • Troubleshoot system constraints and resolve complex integration questions during pre-sales cycles • Respond to RFPs in coordination with the Sales Manager • Maintain and prepare demonstration materials • Provide product demonstrations, application support, and ongoing client support • Develop solution proposals mapping customer network topologies, testing bottlenecks, and data ingestion requirements • Maintain supportive relationships with focus accounts • Provide customized test plans and job aids • Assist customers in developing test automation solutions, including custom scripts and applications • Prepare and present technology seminars on EXFO testing solutions • Act as the technical interface between Product Management and customers • Advise Product Management on product features and roadmap based on customer requirements • Provide competitive intelligence on feature sets, roadmaps, and pricing • Author or co-author application notes and white papers

🎯 Requirements

• Versed in fiber optic and/or protocol technology • Knowledge of physical and optical layer technology and applications, including OTDR, loss test, dispersion, DWDM, PON, and FTTx • Knowledge of protocol technology and applications, including SDH, next generation SDH, ATM, Frame Relay, Gigabit Ethernet, Voice over IP, and xDSL • Solid understanding of modern software web technologies • Knowledge of cloud architectures such as AWS, Azure, or GCP • Experience with API integrations • Proven experience with network automation protocols and frameworks such as REST APIs • Strong grasp of telecom data formats, protocol analysis, and processing high-velocity network telemetry data • Ability to travel; approximately 50% travel required • Extremely customer-oriented • Action- and results-driven • Good judgment • Highly responsible and courteous • Excellent communication and interpersonal skills • Degree in Telecom/Optical Technology or a related technical field • 7 years as a Sales Engineer or experience in Software Sales • English written and spoken • Knowledge of Spanish and/or French is an asset

🏖️ Benefits

• Equal opportunity employer committed to diversity and an inclusive environment • Remote work arrangement

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