Assistant Vice President, Account Management

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

💰 Account Manager

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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EXL

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛡️ Insurance

📦 Logistics

💰 $2M Venture Round on 2015-01

Healthcare • Insurance • Logistics

EXL is a business consulting and services firm that focuses on leveraging data to enhance business operations and decision-making. With a strong emphasis on collaboration and adaptability, EXL partners with organizations to address their unique needs and culture while integrating data science and technology solutions. The company's areas of expertise include operations management, decision analytics, digital transformation, and various industries such as healthcare, finance, and insurance. EXL's mission is to help clients drive business evolution and maintain competitive advantage through tailored solutions and effective use of data.

📋 Description

• Lead and manage a team of account managers, providing guidance and support to ensure effective client relationship management • Develop and execute account management strategies to maximize client retention and growth • Serve as the primary point of contact for key clients, building strong relationships and understanding their business objectives • Collaborate with the consulting team to design and implement innovative insurance solutions tailored to client needs • Monitor and analyze client feedback, identifying areas for improvement and implementing necessary changes • Ensure timely and accurate delivery of services, meeting client expectations and industry standards • Conduct regular performance reviews and provide constructive feedback to the account management team • Stay updated on industry trends and best practices, incorporating new insights into the account management approach • Develop and maintain a robust pipeline of potential clients through networking and lead generation activities • Represent the company at industry events, conferences, and client meetings, promoting our brand and services

🎯 Requirements

• Bachelor's degree in Business Administration, Insurance, or a related field • 5-8 years of experience in account management, with a proven track record in the insurance industry • Strong leadership and management skills, with the ability to motivate and inspire a team • Excellent communication and interpersonal skills, with a client-centric approach • Demonstrated ability to build and maintain strong client relationships, with a focus on client satisfaction • Experience in consulting or a consulting-like environment is preferred • Proficiency in using CRM systems and other account management tools • Analytical skills with the ability to interpret data and make informed decisions • Strong problem-solving and conflict resolution abilities • Ability to work independently and manage multiple projects simultaneously

🏖️ Benefits

• Work From Home / remote work arrangement