Senior Observability Analyst

🔥 8 minutes ago

🏄 California – Remote

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⏰ Full Time

🟠 Senior

🧐 Analyst

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Experian

Experian

10,000+ employees

Founded 1996

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Experian is a global leader in digital experience, technology, and transformation. They partner with recognized brands to enhance customer understanding, innovate product strategies, and implement agile technology solutions. With a focus on delivering superior customer experiences through AI, cloud architecture, and project management, Experian helps businesses streamline their operations and achieve their objectives effectively.

📋 Description

• Lead the evolution of the organization’s observability strategy, using Datadog as the primary enterprise platform • Serve as the technical and functional subject-matter expert for the Datadog platform • Design, implement, and enhance solutions using APM, Infrastructure Monitoring, Logs Management, Dashboards, RUM, Synthetic Monitoring, and Continuous Testing • Define enterprise observability standards for applications, APIs, microservices, and cloud workloads • Build and maintain executive, operational, and analytical dashboards • Develop proactive monitoring strategies based on SLIs, SLOs, SLAs, and business indicators • Create, review, and optimize intelligent monitors and alerts to reduce operational noise and false positives • Support application instrumentation with OpenTelemetry and native Datadog integrations • Lead root cause analyses of critical incidents and recommend preventive actions • Identify opportunities for automation, failure prediction, and self-healing • Develop training, playbooks, standards, and documentation related to Datadog • Conduct capacity, performance, availability, and end-user experience analyses • Promote a culture of observability and operational excellence • Collaborate with Engineering, Architecture, Development, SRE, and Operations teams

🎯 Requirements

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field • Advanced experience with Datadog, including platform implementation, administration, and enhancement • Hands-on experience with Datadog APM, Infrastructure Monitoring, Logs Management, Dashboards, Monitors, and Monitoring Service Catalog • Advanced knowledge of logs, metrics, and distributed tracing • Experience with observability for APIs and microservices architectures • Experience working with AWS environments • Hands-on experience troubleshooting and investigating complex incidents • Knowledge of OpenTelemetry and application instrumentation • Knowledge of automation using Python, Shell scripting, or PowerShell • Experience with Kubernetes, Docker, and cloud-native ecosystems • Solid understanding of system availability, performance, scalability, and reliability • Ability to translate technical indicators into business impact • Excellent communication skills and the ability to work with multiple stakeholders • Datadog Certified Associate certification or higher preferred • Experience with Site Reliability Engineering (SRE) practices preferred • Experience implementing observability strategies for large-scale distributed environments preferred • Knowledge of CI/CD and DevSecOps preferred • Experience with automated incident response and self-healing processes preferred • Experience with operational governance, incident management, Problem Management, and ITIL processes preferred • Experience with Dynatrace, Grafana, Prometheus, Elastic Stack, or Zabbix preferred

🏖️ Benefits

• Remote work • Inclusive, purpose-driven environment • Opportunities to balance your career with personal commitments and interests • Well-being initiatives • Career opportunities and professional experiences • Great Place To Work™ certification in 24 countries • International Top Employers certification

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