Senior Product Manager – PM, RCM

Job not on LinkedIn

🔥 2 minutes ago

🥔 Idaho, Tennessee, +4 more states – Remote

🥔 Idaho – Remote 🎸 Tennessee – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

💵 $107.8k - $151.4k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

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Experity

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

🤖 Artificial Intelligence

Healthcare • Artificial Intelligence

Experity is the leading software and services company for on-demand healthcare in the U. S. urgent care market, providing an integrated operating system complete with electronic medical record, practice management, patient engagement, billing, teleradiology, business intelligence, and consulting solutions. Fifty percent of the U. S. urgent care market runs on Experity solutions. With Experity, providers can best meet the demands of the evolving on-demand space and deliver high-quality, high-velocity care by streamlining operations, improving patient experiences, and optimizing revenue.

📋 Description

• Own day-to-day execution of the Revenue Cycle Management product roadmap across billing workflows • Refine product strategy with executive stakeholders using client feedback, market trends, regulatory and payer changes, operational performance, and product data • Develop an AI- and automation-first product approach for revenue cycle workflows • Identify opportunities for intelligent agents, workflow automation, predictive analytics, and rules-based processing while ensuring accuracy, explainability, auditability, and human oversight • Coordinate internal engineering teams, external development partners, and agencies across concurrent workstreams • Define and prioritize product requirements, workflows, specifications, business rules, and acceptance criteria • Design intuitive billing experiences for work queues, claim status, exceptions, recommended actions, and financial impact • Partner with billing operations, implementation, support, and client-facing teams • Drive adoption and expansion across Experity’s customer base of 5,700+ urgent care clinics • Establish and monitor product and operational KPIs • Use product analytics and operational data to identify bottlenecks, payer patterns, denials, and improvement opportunities • Conduct interviews and workflow observations with billers, coding teams, revenue cycle leaders, practice administrators, and clients • Present product updates, business cases, performance results, and roadmap recommendations to leaders and executive-level client stakeholders • Partner with compliance, security, legal, and operational stakeholders on healthcare, billing, privacy, and regulatory requirements

🎯 Requirements

• Bachelor’s degree in Computer Science, Engineering, Product Design, Business or equivalent combination of education and experience • 5+ years of product management experience • Strong track record of shipping complex B2B SaaS or healthcare technology products • Deep knowledge of healthcare revenue cycle management, including charge capture, coding, claim submission, clearinghouses, payer adjudication, remittance processing, denial management, accounts receivable, and payment posting • Experience building products for billers, coding professionals, revenue cycle leaders, practice administrators, or healthcare operations teams • Enthusiasm for AI-enabled products and workflow automation • Understanding of large language models, intelligent agents, machine learning, and automation • Understanding of balancing automation with human judgment in financial, regulatory, or reimbursement-risk workflows • Experience translating business rules, payer requirements, and operational processes into product requirements and software workflows • Comfortable working with external development partners and distributed teams • Strong analytical skills using product, operational, and financial data • Excellent written and verbal communication skills • Ability to manage competing priorities and deliver results across complex product areas • Preferred: experience with urgent care, ambulatory care, physician billing, professional claims, or multi-location healthcare organizations • Preferred: familiarity with agentic AI systems, MCP, retrieval-augmented generation, or similar AI orchestration frameworks • Preferred: experience designing work queues, exception-based workflows, rules engines, or human-in-the-loop automation systems • Preferred: knowledge of X12, HL7, FHIR, electronic remittance advice, and electronic data interchange workflows • Preferred: experience with claim scrubbers, clearinghouses, payer portals, eligibility systems, coding tools, contract management, or payment platforms • Preferred: familiarity with CPT, HCPCS, ICD-10-CM, modifiers, medical necessity, payer policies, and claim rejection or denial causes • Preferred: experience with event-driven architectures, workflow orchestration, or real-time messaging systems • Preferred: background in regulated industries such as healthcare or financial services • Anticipate travel up to 15% of the time • Every team member exhibits the core values: Team First, Lift Others Up, Share Openly, Set and Crush Goals, Delight the Client

🏖️ Benefits

• Medical, Dental/Orthodontia, and Vision coverage starting first day of employment • Synthetic ownership in Experity after one year of employment, with real financial rewards when the company is successful • Employee Assistance Program including counseling, legal resolution, financial education, pet adoption assistance, and identity theft and fraud resolution • Flexible work scheduling • Generous paid time off (PTO), increasing with milestones • Career development and learning program • Team-building events, family company picnic, and holiday party • Competitive pay • Quarterly bonuses • 401(k) retirement plan with employer match • Remote or office work option