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Product Manager, Healthcare Payments, HSA/FSA

🕒 August 6

🇺🇸 United States – Remote

💵 $89.8k - $120.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

Where this job comes from

Posted on WEX's careers page, not through a job board

First seen by Remote Rocketship August 6

Logo of WEX

WEX

5001 - 10000 employees

Founded 1983

🏥 Healthcare

📦 Logistics

✈️ Travel

💰 $310M Post-IPO Debt on 2020-06

Healthcare • Logistics • Travel

WEX is a global commerce platform specializing in various business solutions to address operational challenges. They provide services in managing and mobilizing fleets with their fuel card systems, offering comprehensive fleet management and analytics. Additionally, they focus on business payments solutions that streamline processes across industries, enhancing efficiency and security. WEX is also involved in employee benefits administration, helping organizations effectively manage health and reimbursement accounts. Their diverse range of services caters to numerous sectors, emphasizing innovation, sustainability, and effective solutions for business growth.

📋 Description

• Own end-to-end execution for payment product features including HSA debit card rails, claims auto-adjudication, ACH/RTP money movement, and real-time payment notifications. • Participate in and facilitate Scrum ceremonies including Sprint Planning, Daily Standups, Refinement, Demos, and Retrospectives. • Drive short-term delivery, iterate based on stakeholder feedback and outcome data, and connect delivery choices to adoption, revenue, and operational efficiency targets. • Lead discovery for payment-specific problems including spend authorization flows, payment partner integrations, and compliance-adjacent money movement constraints. • Synthesize customer insight, payment industry signals, and competitive intelligence into testable hypotheses. • Use AI-enabled research tools to accelerate synthesis while applying human judgment. • Analyze authorization rates, decline rates, transaction error rates, auto-adjudication throughput, and cost-per-transaction. • Collaborate with engineering, compliance, finance, operations, and external payment partners. • Clarify decision ownership, resolve impediments, and contribute to payment strategy, sequencing, and trade-off decisions. • Identify friction in the member payment experience and translate trends into product improvements. • Participate in customer empathy sessions with employers, members, and brokers. • Apply test-and-learn methods to validate payment UX hypotheses before full build.

🎯 Requirements

• Undergraduate degree in business, technology, computer science, or a related field. • 4+ years of professional experience, including 2+ years in product management roles with direct ownership of feature delivery. • Demonstrated experience in fintech, healthcare payments, or consumer financial products, with hands-on knowledge of payment rails, money movement, or benefits account platforms. • Proven ability to translate customer and operational insights into testable hypotheses and ship short-to-medium-term product outcomes. • Experience working cross-functionally with engineering, compliance, operations, and external vendor partners. • Comfort with qualitative and quantitative analysis, data dashboards, and decision-making with imperfect information. • Prior experience at a health benefits administrator, HSA/FSA/HRA platform, or fintech company. • Familiarity with IRS substantiation requirements (IIAS, 213(d)), Reg E, and AML/KYC frameworks in a benefits payment context. • Experience with real-time payment (RTP/FedNow) or ACH product development. • Working knowledge of claims adjudication logic or auto-adjudication workflows. • Experience designing AI-assisted product workflows using LLMs or agents. • MBA or equivalent graduate education in business, technology, or health systems (listed as an additional qualification).

🏖️ Benefits

• health, dental and vision insurances • retirement savings plan • paid time off • health savings account • flexible spending accounts • life insurance • disability insurance • tuition reimbursement • quarterly or annual bonus based on role and applicable plan (non-sales roles) • 5% travel and 5% overnight travel requirements

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