Customer Service Representative

🔥 0 minutes ago

🦌 Connecticut – Remote

🦌 Connecticut – Remote

💵 $18 - $19 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Expivia Interaction Marketing Group Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2011

🤝 B2B

☁️ SaaS

B2B • Customer Service • SaaS

Expivia Interaction Marketing Group Inc. is a leading provider of AI-powered customer experience solutions through its contact center services. Based in the USA, they specialize in outsourcing customer engagement, offering both inbound and outbound marketing services. With a focus on high-end customer service and advanced technological integrations, Expivia is committed to enhancing customer satisfaction and operational efficiency for businesses of all sizes.

📋 Description

• Professionally answer inbound customer inquiries. • Listen carefully to understand each customer's needs. • Provide accurate information and connect customers with available community resources. • Research programs and services to best assist callers. • Accurately document customer interactions. • Maintain confidentiality while following company procedures. • Deliver an outstanding customer experience on every interaction.

🎯 Requirements

• High School Diploma or GED required. • Must currently reside in the state of Connecticut. • Previous customer service, call center, healthcare, human services, social services, or related experience preferred. • Strong computer and data entry skills. • Excellent verbal and written communication skills. • Reliable high-speed internet and a dedicated, distraction-free home workspace.

🏖️ Benefits

• 100% Remote Position • Competitive Pay: $18.00–$19.50 per hour • Paid Training from Day One • Health Insurance Available • Paid Holidays • Supportive Leadership & Team Environment • Ongoing Coaching & Development • Career Growth Opportunities