Customer Service Representative

🕒 July 17

🦌 Connecticut – Remote

🦌 Connecticut – Remote

💵 $18 - $19 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 18%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Expivia Interaction Marketing Group Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2011

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Expivia Interaction Marketing Group Inc. is a leading provider of AI-powered customer experience solutions through its contact center services. Based in the USA, they specialize in outsourcing customer engagement, offering both inbound and outbound marketing services. With a focus on high-end customer service and advanced technological integrations, Expivia is committed to enhancing customer satisfaction and operational efficiency for businesses of all sizes.

📋 Description

• Professionally answer inbound customer inquiries • Listen carefully to understand each customer's needs • Provide accurate information and connect customers with available community resources • Research programs and services to best assist callers • Accurately document customer interactions • Maintain confidentiality while following company procedures • Deliver an outstanding customer experience on every interaction

🎯 Requirements

• High School Diploma or GED required • Must currently reside in the state of Connecticut • Previous customer service, call center, healthcare, human services, social services, or related experience preferred • Strong computer and data entry skills • Excellent verbal and written communication skills • Reliable high-speed internet • Dedicated, distraction-free home workspace • Comfortable using multiple computer applications • Dependable, organized, and detail-oriented • Self-motivated and successful working remotely

🏖️ Benefits

• Paid training from day one • Health insurance available • Paid holidays • Supportive leadership and team environment • Ongoing coaching and development • Career growth opportunities • 100% remote position