Sales Account Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Exploring

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1999

🤝 B2B

🏭 Manufacturing

📣 Marketing

B2B • Manufacturing • Marketing

Exploring is the parent company of several Atlanta-based businesses that provide fabrication, exhibit and event services, grand-format digital printing, flooring and carpet solutions, and related experiential and architectural services. Its subsidiaries (ID3 Group, Brumark, Exploring Graphics, Shelmarc Carpets, and others) serve trade shows, live events, museums, retail, hospitality, automotive and commercial markets, emphasizing custom fabrication, scenic carpentry, metal and paint work, large-format printing, and value-driven, innovative solutions for brands. Exploring positions itself as a creative, multidisciplinary holding company delivering experiential and production services to business clients across the U. S. and globally.

📋 Description

• Manage and maintain assigned Brumark customer accounts • Build and strengthen long-term client relationships to encourage customer retention and repeat business • Serve as the primary point of contact for customer inquiries, product information, quotes, orders, and project requirements • Develop an understanding of customer needs, purchasing patterns, and upcoming events • Maintain timely, professional communication with customers • Follow up on estimates, pending orders, and customer requests • Address customer concerns and coordinate resolutions with internal departments • Maintain accurate account records, pricing information, and order history • Identify opportunities to increase revenue within existing customer accounts • Promote additional Brumark flooring products and services based on customer needs • Develop new business opportunities through customer referrals, industry relationships, and incoming inquiries • Monitor customer activity and identify opportunities for account expansion • Maintain accurate sales pipeline information and account forecasts • Work toward established account retention, revenue growth, and sales performance objectives • Collaborate with management on sales strategies and account development opportunities • Prepare accurate quotes, estimates, and pricing proposals • Enter, process, and monitor customer orders • Confirm product specifications, quantities, availability, pricing, and delivery requirements • Coordinate with Operations, Production, Warehouse, Shipping, and Installation teams to ensure successful order fulfillment • Communicate project deadlines, customer expectations, and special requirements • Monitor order status and proactively address potential delays or changes • Ensure customer records and project documentation are complete and accurate • Provide backup support to other account managers as needed • Deliver high-level customer service throughout the sales and order fulfillment process • Develop and maintain comprehensive knowledge of Brumark's flooring products and services • Assist customers in identifying appropriate flooring solutions based on project needs • Understand trade show and event timelines, shipping schedules, and installation requirements • Respond professionally to urgent inquiries and last-minute project changes • Stay informed of industry trends, product developments, and evolving customer needs

🎯 Requirements

• High school diploma or equivalent required; additional education preferred • Minimum of three years of experience in sales, account management, or business-to-business customer relationship management • Experience in the trade show, exhibition, event production, specialty flooring, or related industry strongly preferred • Demonstrated ability to manage and grow existing customer accounts • Experience preparing quotes, processing orders, and coordinating customer projects • Strong written and verbal communication skills • Excellent organizational, time-management, and problem-solving abilities • Proficiency in Microsoft Office, including Outlook, Excel, Word, and PowerPoint • Ability to work independently and maintain productivity in a remote environment • Ability to manage multiple customer accounts and competing deadlines • Willingness to learn Brumark's products, procedures, and industry-specific software • Consistent availability during established business hours • Occasional evening and weekend availability may be necessary • Occasional business travel may be required • Ability to perform computer-based and administrative tasks for extended periods • Ability to communicate effectively through telephone, email, and virtual meetings • Ability to attend occasional customer meetings, trade shows, or company events

🏖️ Benefits

• Full-time employment • Remote work arrangement • Occasional business travel opportunities for customer meetings, company events, or industry-related activities • Participation in product training and professional development opportunities • Reasonable accommodations for qualified applicants and employees with disabilities