
201 - 500 employees
đĄïž Insurance
đŠ Logistics
đïž eCommerce
Insurance âą Logistics âą eCommerce
Extend is a company that helps merchants generate revenue and protect their customers through modern product and shipping protection solutions. They offer protection plans from product failure and accidental damage to shipping issues like porch pirates and damaged deliveries. Extend provides a platform that is easy to integrate with eCommerce platforms like Shopify and BigCommerce. This enables merchants to easily offer protection plans and manage claims, with most being resolved in 90 seconds or less. The company focuses on improving profit margins and enhancing the customer experience by offering easy claim filing and turning customers into long-term advocates.
đ„ 3 minutes ago
đșđž United States â Remote
đ” $124k - $145k / year
â° Full Time
đ Senior
đ§ Analyst
đŠ H1B Visa Sponsor
đ» Ghost score 1%
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201 - 500 employees
đĄïž Insurance
đŠ Logistics
đïž eCommerce
Insurance âą Logistics âą eCommerce
Extend is a company that helps merchants generate revenue and protect their customers through modern product and shipping protection solutions. They offer protection plans from product failure and accidental damage to shipping issues like porch pirates and damaged deliveries. Extend provides a platform that is easy to integrate with eCommerce platforms like Shopify and BigCommerce. This enables merchants to easily offer protection plans and manage claims, with most being resolved in 90 seconds or less. The company focuses on improving profit margins and enhancing the customer experience by offering easy claim filing and turning customers into long-term advocates.
âą Serve as the analytical bridge between Sales and prospective/existing merchants âą Translate data and analysis into business cases, pricing models, and compelling financial narratives âą Partner with Merchant Success to build analyses demonstrating ROI, justifying expansion, and supporting renewal conversations âą Interact directly with merchants and potential merchants to understand reporting needs âą Build strong relationships and deliver a best-in-class analytics and support experience for large consumer brands âą Analyze product data and work with product and engineering teams to drive product improvements âą Help build the product roadmap âą Use data to protect and empower merchant partners and drive sales and merchant retention
âą 4-7 years of experience in a business analytics, business intelligence, or Technical Account Manager role âą Understanding of consumer brands, ecommerce, and important metrics and benchmarks in the industry âą Experience using data and analysis to drive business decisions for ecommerce companies or consumer brands âą Experience in one or more of the following brand verticals is a plus: Jewelry, Furniture / Home Improvement, Consumer Electronics, Auto Parts, Sporting Goods, or Eyewear âą Experience working cross-functionally to drive business and product improvement âą Experience with SQL, including querying large datasets, writing clean, efficient code, and understanding optimal data modeling âą Experience with Snowflake âą Familiarity with Tableau âą Understanding of how to use AI to drive process improvement and efficiency across the organization âą Strong communication skills to explain data clearly to technical and non-technical audiences âą Self-starter mindset with the ability to ask good questions, investigate problems independently, and know when to involve others âą Must be eligible to work in the United States; Extend does not provide immigration-related sponsorship for this role
âą Competitive salary based on experience âą Full medical benefits âą Dental and vision benefits âą Stock in an early-stage startup growing quickly âą Generous, flexible paid time off policy âą 401(k) with Financial Guidance from Morgan Stanley âą Collaborative and supportive environment
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