
5001 - 10000 employees
🛒 Retail
👥 B2C
Retail • B2C
EZCORP is a leading provider of pawn loans in the United States and Latin America, formed with 16 pawn stores in 1989. The company specializes in satisfying short-term cash needs for consumers who are cash and credit constrained, offering non-recourse pawn loans collateralized by personal property. In addition to financial services, EZCORP operates retail stores selling primarily pre-owned merchandise in a customer-focused environment. Headquartered in Austin, Texas, EZCORP is dedicated to diversity, inclusion, and the professional development of its team members.
🔥 16 hours ago
Where this job comes from
Posted on EZCORP's careers page, not through a job board
First seen by Remote Rocketship 16 hours ago
Still open on EZCORP's site. Checked 3 hours ago.

5001 - 10000 employees
🛒 Retail
👥 B2C
Retail • B2C
EZCORP is a leading provider of pawn loans in the United States and Latin America, formed with 16 pawn stores in 1989. The company specializes in satisfying short-term cash needs for consumers who are cash and credit constrained, offering non-recourse pawn loans collateralized by personal property. In addition to financial services, EZCORP operates retail stores selling primarily pre-owned merchandise in a customer-focused environment. Headquartered in Austin, Texas, EZCORP is dedicated to diversity, inclusion, and the professional development of its team members.
• Support field and corporate operations execution of asset protection processes • Conduct analysis-based investigations and recovery of losses within an assigned region • Liaise with external and internal partners to mitigate and prevent further losses • Communicate and report asset protection-related data across the organization • Produce investigations using exception reporting, key metric financials and CCTV • Administer and maintain databases and software for exception management, operational assessments, investigations/recovery, and inventory/shrink reporting • Communicate asset protection controls and policies • Conduct operational and regulatory assessments and provide documentation and reporting of findings • Manage AP reports, dashboards, scorecards, and exception metrics • Inform senior management and stakeholders of data and trends indicating asset loss risks • Use internal and external data to determine business value and focus resources on high-return efforts • Manage restitution efforts and claims reporting • Review internal controls and adherence to policies and procedures affecting store assets • Conduct training, monitor cash variances, and ensure resolution • Reduce inventory shrinkage through partnerships with Operations and security-equipment issue follow-up • Investigate and resolve incidents, identify causes and vulnerabilities, and mitigate repeat incidents • Review exception reporting tools to identify negative trends • Execute company and AP initiatives, policies, and procedures • Conduct review meetings with Regional Operations Directors and District Managers • Identify shrinkage vulnerabilities and develop solutions • Report internal deficiency trends and develop corrective solutions • Ensure timely completion of internal investigations and compliance with investigation policies • Investigate unethical activity and report findings to management • Collaborate with Operations and Human Resources on responses to unethical activity • Analyze AP investigation results and recommend process and procedure improvements • Assist with other projects assigned by the Director of Asset Protection
• 5 years loss prevention/asset protection/criminal justice experience • Advanced analytical skills, including ability to extract, aggregate, normalize and mine data sets for analysis • Bachelor’s degree in a related field • Wicklander & Zulawski or Reid Certification preferred • CFI preferred • Demonstrated knowledge of investigative interviewing and interrogation techniques • Demonstrated knowledge of Bureau of Alcohol Tobacco and Firearms rules and regulations concerning firearms • Demonstrated knowledge of Office of Consumer Credit Commission rules and regulations • Demonstrated knowledge of federal and state Pawn and PDL rules and regulations • Demonstrated communication and interpersonal verbal and written skills • Time management and organizational skills • Attention to detail and accuracy • Demonstrated ability to use PC, including data input into a POS terminal, Word and EXCEL • Compliance with EZCORP driving policy • Bilingual preferred
• Competitive compensation and benefits • Ground Floor opportunity with a start-up, purpose-driven mentality • Innovative and agile problem solving culture
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