IT Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $100k - $130k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 IT Support

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Fabric

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2021

🏥 Healthcare

🤖 Artificial Intelligence

⚕️ Healthcare Insurance

Healthcare • Artificial Intelligence • Healthcare Insurance

Fabric is a healthcare technology company that specializes in providing integrated, AI-powered solutions to improve patient access and streamline care delivery. Their platform features a Digital Front Door for convenient patient engagement, along with tools for intake, triage, routing, and hybrid care enablement. By leveraging advanced AI and data-driven insights, Fabric enhances operational efficiency for healthcare systems and organizations, ultimately leading to better patient outcomes and savings for healthcare providers.

📋 Description

• Configure, implement, and maintain internal SaaS platforms and productivity tools across a fully remote workforce • Administer identity and access management systems, including SSO, directory services, and role-based access controls • Manage the company device fleet through an MDM platform, covering provisioning, compliance enforcement, and hardware support for remote employees • Build and maintain automated workflows for onboarding, offboarding, and access provisioning • Fix recurring IT pain points through scripting and tooling • Use AI tools to speed up scripting, troubleshooting, and runbook writing, and review their output before production use • Own the internal IT ticket queue, triaging and resolving requests across the company • Maintain current IT documentation and runbooks • Keep IT systems and practices compliant with HIPAA requirements • Support SOC 2 audit preparation, evidence collection, and regular access reviews with the Security team • Report to the VP of Infrastructure

🎯 Requirements

• 3+ years of experience in IT administration or systems administration in a SaaS or technology company • Hands-on experience with identity and access management platforms such as Okta, Google Workspace, or similar • Experience managing a device fleet through an MDM platform such as Jamf, Rippling, Kandji, or Microsoft Intune • Proficiency with IT ticketing systems such as Jira, Zendesk, Freshservice, ServiceNow, or similar • Scripting or automation experience in Python, Bash, or a comparable language • Working knowledge of HIPAA compliance requirements as they apply to IT systems and practices • Experience supporting a fully remote workforce • Day-to-day use of AI tools such as Claude, Gemini, or GitHub Copilot to write and troubleshoot scripts and documentation, with sound judgment about which data never goes into them • Prior experience in a healthcare or HIPAA-regulated SaaS environment • Google Workspace administration experience • Familiarity with AWS or cloud infrastructure fundamentals • SOC 2 audit support or evidence-gathering experience

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Unlimited PTO • 401(k) plan • Stock options • Bonuses • Comprehensive benefits package

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