Field Trainer

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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FAT Brands Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

🍽️ Food & Beverage

🏨 Hospitality

🏭 Manufacturing

💰 $416.7M Post-IPO Debt - Fat Brands on 2024-11

Food & Beverage • Hospitality • Manufacturing

FAT Brands is a leading global franchising company that strategically acquires, markets, and develops fast-casual, quick-service, and casual dining restaurant concepts around the world. The company owns and franchises a portfolio of well-known food and dessert brands (including Fatburger, Johnny Rockets, Round Table Pizza, Marble Slab Creamery, Great American Cookies, Fazoli’s, Hurricane Grill & Wings, Ponderosa & Bonanza, Buffalo’s Cafe, Pretzelmaker, Native Grill & Wings, and others). FAT Brands develops domestic and international franchise opportunities, supports franchisees, and also operates a manufacturing facility in Atlanta that produces fresh cookie and pretzel dough to support its brands.

📋 Description

• Implement training and education programs for new franchisees, managers, and existing restaurant personnel on FAT Brands restaurant standards, processes, and policies • Conduct training to improve restaurant personnel knowledge and skills for better guest service • Provide hands-on training and demonstrations of operational procedures, customer service techniques, and product preparation • Ensure trainees are proficient in restaurant equipment and technology and understand safety, sanitation, and regulatory requirements • Assist with onboarding new hires and franchisees and provide post-training follow-up • Provide constructive feedback and coaching to improve trainee performance • Teach training classes in person and virtually • Analyze trainee performance and ensure existing restaurant personnel are trained to company standards • Maintain knowledge of training methods and incorporate them into brand training programs • Review field information and remain current on company programs and products to support franchisees • Complete training records and submit them weekly or as requested to the Senior Director of Training & Operations Services • Facilitate Train the Trainer sessions as needed • Act as a corporate training liaison in the field and report training needs and issues • Travel to locations to deliver training and oversee new restaurant openings • Support development of instructional materials for brand training programs • Work with Corporate and Franchise Restaurant General Managers to maintain brand standards for Certified Training Restaurants

🎯 Requirements

• 2+ years of experience as a Restaurant Manager or Trainer for a restaurant company • Proven ability to deliver engaging and effective training sessions using a variety of instructional methods • Demonstrated ability to provide constructive feedback and coaching to trainees • Excellent written and oral communication skills • Ability to work cross-functionally on projects within all levels of the organization • Strong organizational, problem-solving, and analytical skills • Flexible and able to deal with frequent change, delays, or unexpected events • Demonstrated ability to make successful presentations to individuals and/or groups at all levels of an organization • Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals • Ability to write routine reports and correspondence • Ability to speak effectively before franchise owners, upper-level management, or restaurant employees • Ability to calculate figures and amounts such as discounts, interest, commissions, and proportions/percentages • Ability to apply concepts of basic math and algebra • Ability to solve practical problems and provide feedback to trainees • Proficiency in restaurant point-of-sale (POS) systems, inventory management software, and Microsoft Office Suite • Experience with Learning Management systems is preferred • ServSafe Certified • Strong understanding of restaurant operations, including food preparation, customer service, and sanitation procedures • Ability to demonstrate and teach operational best practices • Ability to effectively utilize and explain training materials, including manuals, videos, and job aids • Ability to observe and evaluate trainee performance, identifying areas for improvement • Ability to travel frequently, including overnight and extended stays, both domestically and internationally • Possess a valid driver's license and reliable transportation • In-depth knowledge of the company's brand standards, products, and services