Head of Network Allocation – Fulfillment Optimization

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $165k - $200k / year

⏰ Full Time

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FCP Euro

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1986

📦 Logistics

✈️ Travel

🚘 Automotive

💰 $25M Debt Financing on 2021-06

Logistics • Travel • Automotive

FCP Euro is an online retailer specializing in European automotive parts, offering a wide range of Genuine, OE, and OEM replacement parts for brands such as BMW, Volvo, Audi, VW, Mercedes, Porsche, Rover, Jaguar, and Saab. Established in 1986 and evolving into an e-commerce platform, FCP Euro prides itself on providing quality replacement parts backed by a Lifetime Replacement Guarantee and exceptional customer service. The company caters to automotive enthusiasts and DIYers by offering expertly curated parts and extensive instructional content to enhance vehicle ownership experiences. Headquartered in Milford, Connecticut, FCP Euro continues to expand its vast parts catalog to better serve its customers around the world.

📋 Description

• Develop and execute the long-term network allocation and fulfillment optimization strategy aligned with company growth objectives and customer experience goals. • Work with supply chain planning to define how inventory should be positioned across the network to optimize in-stock levels, delivery speed, and cost to serve. • Partner cross-functionally with Supply Planning, Logistics, Operations, Technology, and Finance to continuously improve network performance and scalability. • Build a roadmap for future state order routing capabilities as the network expands in size, complexity, and channel mix. • Own and optimize fulfillment logic including node selection, order routing, shipment splitting, and fulfillment prioritization rules. • Design and refine fulfillment decision trees that balance speed, shipping cost, inventory health, labor capacity, and customer experience. • Drive continuous improvements to backend order orchestration logic and allocation methodologies. • Lead initiatives to improve network efficiency, reduce shipping costs, and optimize cost-to-serve. • Analyze network performance across key KPIs, including fulfillment speed, shipping expense, split shipments, delivery promise accuracy, and inventory utilization. • Develop data-driven recommendations for adjustments to allocation and fulfillment rules. • Identify opportunities to improve operational throughput while minimizing fulfillment friction and inefficiencies. • Develop scalable processes for managing network constraints, including labor, carrier capacity, facility throughput, storage limitations, and inventory availability. • Create proactive frameworks for peak planning, disruption management, and volume balancing across facilities and partners. • Partner with Operations leadership to ensure fulfillment logic aligns with real-world operational capabilities and constraints. • Lead scenario planning exercises to understand network impacts under varying demand and supply conditions. • Own strategic management of third party fulfillment programs including Drop Ship (DS), Just-In-Time (JIT), and external fulfillment partners. • In conjunction with Supply Chain Quality, develop performance standards, operational KPIs, and accountability mechanisms for external fulfillment providers. • Identify opportunities to improve service levels, lead times, inventory visibility, and operational integration with partners. • Partner with vendors and internal stakeholders to expand scalable fulfillment capabilities while maintaining customer experience standards. • Lead initiatives focused on improving end-to-end lead times across the fulfillment network. • Identify and remove bottlenecks impacting order processing, fulfillment execution, and delivery performance. • Partner with Logistics and Operations teams to optimize carrier selection, cutoff management, and inventory flow timing. • Establish reporting and visibility tools to proactively monitor and improve customer delivery experience. • Partner with the E-Commerce team to optimize the presentation and communication of customer-facing lead times. • Develop scalable processes and control mechanisms for systematic lead time audits to ensure a high degree of accuracy and consistency across the network.

🎯 Requirements

• Bachelor’s degree in Supply Chain, Operations, Engineering, Business, Analytics, or related field required; MBA preferred. • 10+ years of progressive supply chain, fulfillment, network optimization, or operations experience within a high-growth distribution, eCommerce, or omni-channel environment. • Proven experience managing complex multi-node fulfillment networks and inventory allocation strategies. • Deep understanding of fulfillment systems, order orchestration, WMS/OMS platforms, transportation networks, and inventory optimization principles. • Strong analytical and modeling capabilities with experience leveraging data to drive operational decisions and network improvements. • Experience leading cross-functional initiatives involving Operations, Technology, Logistics, and Finance teams. • Demonstrated ability to scale processes and systems in rapidly growing environments. • Strong executive communication and stakeholder management skills. • Experience in high-SKU-count distribution environments. • Experience with machine learning, optimization models, or advanced fulfillment routing logic. • Familiarity with parcel carrier optimization, distributed fulfillment, and JIT/drop ship programs. • Experience supporting large-scale network expansion or multi-warehouse operations.

🏖️ Benefits

• Company-subsidized Medical, Dental, and Vision insurance, including a zero-premium Medical plan for employees. • Company HSA contribution. • 120 hours of PTO (Paid Time Off), 40 hours of Paid Sick Time, plus Company Holidays • 401 (k) with Company deposit and match. • Discounted prices on our catalog of European car parts!