Digital Store Director – Connectivity & Power Solutions

Job not on LinkedIn

🔥 0 minutes ago

🔔 Pennsylvania – Remote

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💵 $130k - $150k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 0%

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Logo of GCG

GCG

1001 - 5000 employees

📦 Logistics

🏭 Manufacturing

🏛️ Government

Logistics • Manufacturing • Government

GCG is a digital platform providing access to a prototype of a web-based version of the daily Federal Register. It serves as an unofficial informational resource presenting regulatory information from various government agencies in an XML format. The platform aims to enhance user understanding of the Federal Register and improve the accessibility of federal documents, aiming for official legal status as granted by the Administrative Committee of the Federal Register (ACFR) in the future.

📋 Description

• Own the commercial performance of GCG’s digital storefront, including online revenue, gross margin, conversion, qualified lead generation, customer adoption, retention, engagement, and site performance • Develop and execute strategies to grow digital revenue through product assortment, merchandising, pricing, inventory visibility, and the buying experience • Optimize Buy Now and Request for Quote pathways using funnel analysis, customer behavior data, A/B testing, and experimentation • Strengthen digital lead generation through landing pages, forms, product inquiry experiences, and Contact an Expert pathways • Define, monitor, and communicate key performance indicators • Manage public and customer-specific online pricing with commercial and functional teams • Partner with Sales to increase adoption of online ordering, account management, and Request for Quote tools • Develop onboarding, retention, re-engagement, reorder, loyalty, and account-based incentive strategies • Deliver personalized digital experiences, including contract pricing, account-specific product visibility, order history, reorder tools, and product recommendations • Own the quality and commercial effectiveness of the digital product catalog • Lead digital product launches from setup through content development, pricing coordination, category placement, search visibility, and launch readiness • Improve product discovery and basket size through taxonomy, navigation, filters, search optimization, product ranking, cross-sell, and upsell strategies • Oversee storefront performance, availability, and customer-facing functionality • Serve as primary business administrator for the Optimizely B2B Commerce platform • Lead identification, prioritization, testing, and resolution of platform issues • Partner with Information Technology, developers, vendors, and stakeholders on platform stability, integrations, data quality, security, and fraud safeguards • Translate digital priorities into requirements, project plans, development tickets, testing plans, launch activities, and measurable outcomes • Build partnerships across Sales, Marketing, Procurement, Operations, Finance, Customer Service, Information Technology, product teams, and external platform partners • Communicate digital-store performance, customer trends, commercial opportunities, platform risks, and priorities to senior leaders • Lead, coach, and develop team members • Perform other duties as assigned

🎯 Requirements

• At least five years of progressively responsible ecommerce, digital commerce, digital merchandising, or related experience • Demonstrated experience owning or materially influencing digital revenue, conversion rates, qualified lead generation, customer engagement, or ecommerce growth • Experience managing a digital storefront or ecommerce platform, including product catalog management, pricing, merchandising, search, navigation, checkout, Request for Quote workflows, or user experience • Strong understanding of ecommerce performance metrics • Experience translating digital and transactional data into practical recommendations • Strong knowledge of product catalog structure, product attributes, taxonomy, onsite search, navigation, product-detail pages, and related ecommerce operations • Experience coordinating cross-functional work with Sales, Marketing, Operations, Procurement, Information Technology, Customer Service, or related business teams • Ability to lead people effectively while contributing directly to platform, merchandising, analytical, and operational work • Strong analytical and problem-solving skills • Excellent organizational and execution skills • Strong written and verbal communication skills • Ability to work independently, take initiative, develop practical solutions, and drive measurable results • Proficiency with Microsoft Office applications, particularly Excel • Ability to travel approximately 10% • Bachelor’s degree in Business, Marketing, Ecommerce, Analytics, or a related field, or equivalent relevant experience (preferred) • Experience in a business-to-business ecommerce environment or with technical, industrial, electrical, wire and cable, automation, connectivity, or distribution products (preferred) • Experience with Optimizely B2B Commerce or a comparable enterprise ecommerce platform (preferred) • Experience with enterprise resource planning systems, customer relationship management platforms, product information management tools, analytics platforms, and third-party ecommerce integrations (preferred) • Experience managing customer-specific pricing, contract pricing, complex product catalogs, Request for Quote workflows, or account-based digital commerce experiences (preferred) • Familiarity with experimentation, A/B testing, customer cohort analysis, digital personalization, automated reorder programs, loyalty strategies, and customer re-engagement workflows (preferred) • Experience partnering with development teams or external agencies through formal ticketing, prioritization, testing, and release-management processes (preferred)

🏖️ Benefits

• Eligibility for annual bonus based on company and individual performance • Multiple medical plan options (CDHP and PPO) • Company-paid life and disability insurance • 401(k) with company match • Supplemental critical illness, accident, and hospital indemnity plans • PTO plan with paid holidays • Paid parental leave • Paid compassionate care leave • Employee Assistance Program (EAP) • Wellness incentives • Telehealth access • Dental and vision plans • FSAs/HSAs with company contributions • Pet insurance • Legal services • ID theft protection

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