Ad Operations Coordinator

🔥 2 hours ago

🇺🇸 United States – Remote

💵 $58k - $64k / year

⏰ Full Time

🟢 Junior

⚙️ Operations

Where this job comes from

Posted on Fetch Rewards's careers page, not through a job board

First seen by Remote Rocketship 2 hours ago

Logo of Fetch Rewards

Fetch Rewards

501 - 1000 employees

Founded 2013

💼 Consulting

🍽️ Food & Beverage

📦 Logistics

💰 Debt Financing on 2022-04

Consulting • Food & Beverage • Logistics

Fetch Rewards is a company that operates America's Rewards App, leveraging the power of Fetch Points to drive consumer behavior and engagement across various industries, including Consumer Packaged Goods (CPG), retail, and restaurants. By offering custom-fit marketing solutions, Fetch helps brands increase sales, improve retention, and build lifelong consumer loyalty without relying on discounts. The platform offers dynamic in-app offers based on verified shopping behavior, designed to inspire specific business outcomes and increase customer engagement. Fetch Rewards partners with major brands and retailers, providing a robust data-driven approach to enhance buying frequency and customer retention.

📋 Description

• Own end-to-end execution of brand campaigns, ensuring accuracy, timeliness, and adherence to Fetch standards. • Configure campaigns, partner assets, and product catalogs for a seamless user experience. • Manage multiple concurrent workstreams across internal teams and client timelines. • Partner with Account Managers to support client goals and optimize campaign performance. • Translate promotion specifications into actionable inputs for technical and operational teams. • Track milestones and deadlines, communicating risks, blockers, and updates. • Identify opportunities to improve processes, tooling, and documentation. • Experiment with AI tools, automation, and new workflows to improve efficiency, accuracy, and scalability. • Advise internal teams as a subject-matter expert on “How Fetch Works.” • Contribute to cross-functional projects enhancing partner experience, user experience, and internal efficiency.

🎯 Requirements

• Bachelor’s degree or equivalent practical experience. • 1+ years of experience in operations, client support, project coordination, or a related role. • Strong proficiency in Excel or Google Sheets, including comfort working with large datasets. • Excellent written, verbal, and time-management skills. • Ability to work effectively in a fast-paced, scaling environment. • Preferred: Experience supporting client-facing teams or managing external deliverables. • Preferred: Experience translating business requirements into technical or operational inputs. • Preferred: Familiarity with marketplace, ad tech, promotions, or consumer app environments. • Preferred: Experience identifying and improving operational processes. • Preferred: Experience using AI tools, automation, or scripting to streamline workflows, improve accuracy, or reduce manual effort.

🏖️ Benefits

• Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth. • 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay. • Comprehensive medical, dental, and vision plans for everyone, including pets. • Ten thousand per year in education reimbursement. • Employee Resource Groups centered on fostering a diverse and inclusive workplace through events, dialogue, and advocacy. • Flexible PTO, 9 paid holidays, and a year-end week-long break. • 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule. • One-time $2,000 incentive for employees welcoming new family members to assist with childcare and related costs. • Flexible work environment: office or fully remote from anywhere in the US for US-based roles. • Hardware and software provided for home working.

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