Fidelity Investments
10,000+ employees
Founded 1946
💸 Finance
🤝 B2B
👥 B2C
💰 $2M Series unknown on 2024-03
Finance • B2B • B2C
Fidelity Investments is a U. S. -based, globally diversified financial services firm focused on helping individual and institutional customers achieve their financial objectives. The company is known for investment management (including mutual funds and asset management), retirement and wealth-management services, brokerage and trading platforms, and institutional client services. Fidelity operates consumer-facing products for retail investors as well as B2B services for employers, advisors, and institutions; the provided website text also highlights standard web privacy/cookie practices and cross-border usage restrictions.
Client Support Specialist
🕒 July 22
🏖️ New Jersey – Remote
💵 $44k - $80k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
👻 Ghost score 35%
Where this job comes from
Posted on Fidelity Investments's careers page, not through a job board
First seen by Remote Rocketship July 22
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Fidelity Investments
10,000+ employees
Founded 1946
💸 Finance
🤝 B2B
👥 B2C
💰 $2M Series unknown on 2024-03
Finance • B2B • B2C
Fidelity Investments is a U. S. -based, globally diversified financial services firm focused on helping individual and institutional customers achieve their financial objectives. The company is known for investment management (including mutual funds and asset management), retirement and wealth-management services, brokerage and trading platforms, and institutional client services. Fidelity operates consumer-facing products for retail investors as well as B2B services for employers, advisors, and institutions; the provided website text also highlights standard web privacy/cookie practices and cross-border usage restrictions.
📋 Description
• Engaging with customers, via inbound calls, responding to their inquiries, and providing product and service level guidance • Processing customer requests to include options, equities, mutual funds and fixed income trades and other specialized monetary requests
🎯 Requirements
• Series 7 required • Series 63 preferred (paid training & support provided) • 2-3 years of previous experience working in the financial services industry • Strong technological savvy and comfort with learning how to use new tools
🏖️ Benefits
• Health care coverage • Emotional well-being support • Market-leading retirement • Generous paid time off • Parental leave • Charitable giving employee match program • Educational assistance including student loan repayment, tuition reimbursement, and learning resources
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