Client Support Specialist

🕒 July 22

🌲 Oregon – Remote

infoinfo

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

Where this job comes from

Posted on Fidelity Investments's careers page, not through a job board

First seen by Remote Rocketship July 22

Still open on Fidelity Investments's site. Checked Yesterday.

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Logo of Fidelity Investments

Fidelity Investments

10,000+ employees

Founded 1946

💸 Finance

🤝 B2B

👥 B2C

💰 $2M Series unknown on 2024-03

Finance • B2B • B2C

Fidelity Investments is a U. S. -based, globally diversified financial services firm focused on helping individual and institutional customers achieve their financial objectives. The company is known for investment management (including mutual funds and asset management), retirement and wealth-management services, brokerage and trading platforms, and institutional client services. Fidelity operates consumer-facing products for retail investors as well as B2B services for employers, advisors, and institutions; the provided website text also highlights standard web privacy/cookie practices and cross-border usage restrictions.

📋 Description

• Engage with customers, via inbound calls, responding to their inquiries • Deliver efficient and responsive resolution for various client situations • Own the management of the case, research the issue and communicate the solution to the client • Uncover opportunities and identify products and services that will enhance the client’s financial success

🎯 Requirements

• Series 7 required • Series 63 or ability to obtain within 90 days • 2-3 years of previous financial services experience

🏖️ Benefits

• Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934 • Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process.

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