Senior QA Analyst – Auth & Auth

🔥 0 minutes ago

🏄 California, Illinois, +2 more states – Remote

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💵 $140k - $170k / year

⏰ Full Time

🟠 Senior

🔧 QA Engineer (Quality Assurance)

🦅 H1B Visa Sponsor

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👻 Ghost score 5%

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Filevine

201 - 500 employees

☁️ SaaS

⚖️ Legal

🤖 Artificial Intelligence

💰 $108M Series D on 2022-04

SaaS • Legal • Artificial Intelligence

Filevine is a comprehensive legal technology platform that offers a wide range of services tailored to law firms and legal practitioners. The platform provides solutions for case management, document management, and contract management, as well as lead management and business analytics. Utilizing advanced AI technologies, Filevine enhances the legal workflow with tools such as DemandsAI, ImmigrationAI, and FilevineAI to automate tasks and improve productivity. It integrates seamlessly with popular tools like QuickBooks and Gmail, ensuring a complete legal tech stack. Filevine also offers eSignature capabilities, time and billing features, and a client portal to facilitate communication. The platform is utilized by various types of law practices, including personal injury, family law, mass torts, and more, and is recognized for its robust security standards and compliance certifications such as SOC 2 Type II and HIPAA.

📋 Description

• Design and execute comprehensive test strategies covering end-to-end workflows, integrations, and event driven systems • Ensure accuracy and reliability of AI generated conversations, call summaries, and data capture across varied scenarios • Contribute to and maintain QA documentation, standards, and the organizational knowledge base • Partner with Product and Engineering to influence requirements, design decisions, and release readiness • Drive continuous improvement by identifying gaps in processes, tooling, and test coverage • Dig into technical problems and write clear, detailed, and repeatable defect reports • Conduct exploratory testing to evaluate robustness and functionality of products • Work with QA engineers to increase automation coverage of features based on business priorities and risks • Mentor QA team members • Drive quality initiatives across AI driven workflows • Demonstrate attention to detail and organization in all aspects of work

🎯 Requirements

• Bachelor’s degree in Computer Science or a related field, or equivalent practical experience • 10+ years of experience in software quality assurance, including ownership of complex feature areas • Experience developing and executing test strategies for end to end workflows • Exposure to AI driven systems, conversational interfaces, or data driven automation preferred • Experience validating AI or ML assisted features, including non deterministic outputs and regression risks • Advanced expertise in manual testing methodologies and test case design for complex systems • Strong experience testing APIs, webhooks, and third party integrations • Experience testing event driven architectures and downstream data delivery • Familiarity with compliance driven workflows, auditability, and data traceability • Strong analytical and problem solving skills with attention to detail • Excellent written and verbal communication skills, including clear defect documentation • Ability to influence development teams and advocate effectively for quality initiatives • Ability to quickly learn new products, technologies, and business domains

🏖️ Benefits

• Paid time off policy • Medical, Dental, & Vision Insurance (for full-time employees) • Maternity & paternity leave (for full-time employees) • Short & long-term disability • Opportunity to learn from a dedicated leadership team • Top-of-the-line company swag • Competitive & Fair Pay

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