Program Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

👻 Ghost score 12%

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Logo of Finalsite

Finalsite

201 - 500 employees

Founded 1998

📚 Education

☁️ SaaS

🤝 B2B

💰 Debt financing on 2014-12

Education • SaaS • B2B

Finalsite is a provider of web and communications technology for K–12 and higher education institutions. Finalsite offers an education-focused CMS and website design (Composer), AI chatbot tools, mass notifications and messaging, mobile apps, enrollment and admissions management, and marketing services aimed at helping schools build community, improve communications, and grow enrollment. The company serves school districts, independent schools, international schools, charter schools, and faith-based schools and notes it has been trusted by schools for more than 25 years.

📋 Description

• Coordinate and manage cross-functional programs focused on operational alignment, process optimization, and future-state planning • Map current-state operational processes across teams and propose future-state models • Identify gaps and redundancies in workflows, tools, and processes and propose scalable solutions • Collaborate with external departments and key stakeholders to define program goals, success metrics, and timelines • Maintain documentation, reporting, and communication for initiatives in flight • Support development of RACI models and governance structures • Use accountability and continuous-improvement frameworks to translate analytics into actionable recommendations • Act as a connector across departments and drive alignment on shared priorities and handoffs • Track KPIs for initiative success and business-wide operational performance • Support post-mortem reviews and lessons learned • Develop and execute a scalable vendor management strategy aligned with organizational goals, budget, and compliance requirements • Assist with vendor selection, including RFPs/RFIs, cost-benefit analyses, and contract negotiation with department owners, Legal, and Security • Ensure vendors are reviewed by Security and Legal, with proper vendor setup and PO management

🎯 Requirements

• 5+ years in a program manager role in a B2B SaaS or technology environment • Demonstrated success leading initiatives • Proven ability to build scalable processes and operate with high attention to detail • Excellent communication and stakeholder management; able to influence without authority • Exceptional organizational, analytical, and communication skills • Experience with business operations frameworks (e.g., OKRs, RACI, etc.) is a plus • Comfort with data, including building business cases, ROI models, and performance reporting • Must be a permanent resident of the United States • Current and continued residency within the United States is required to obtain and retain employment

🏖️ Benefits

• Competitive benefits • Professional development opportunities • Collaborative culture built on partnership and purpose • 100% fully remote employment • Equal employment opportunity • Reasonable accommodation for persons with disabilities or special needs

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