Senior Document Quality Analyst

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $90k - $110k / year

⏰ Full Time

🟠 Senior

🧐 Analyst

Where this job comes from

Posted on Finance of America's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Finance of America

Finance of America

501 - 1000 employees

🛡️ Insurance

💸 Finance

🏦 Banking

Insurance • Finance • Banking

<Finance of America> Finance of America is a U. S. -based mortgage lender specializing in reverse mortgages and home equity solutions for older homeowners. The company offers proprietary and government-backed products (including HomeSafe and HECM), lines of credit and loans up to $4M, borrower education and calculators, and partner tools for financial professionals and wholesale partners. It is a licensed mortgage banker focused on helping homeowners (typically 55+) access home equity for retirement, home improvements, or living expenses while providing consumer protections and counseling.

📋 Description

• Create, organize, and maintain a detailed document package library across multiple loan origination systems • Maintain product-specific and state-specific disclosure matrices • Track document changes • Work JIRA tickets through completion with documentation • Implement new documents and document packages for new products, state launches, regulatory changes, and business needs • Coordinate implementation with multiple loan origination system teams • Analyze and sign off on implemented document changes • Collaborate with Compliance, Legal, business owners, and external partners • Prioritize document requests across stakeholders and applications • Create test loans and document packages for document auditing • Pull document packages for compliance requests, regulatory audits, and business requests • Investigate document-related questions and communicate findings • Review and ensure system-to-document mapping • Communicate document package changes to review teams and organizational stakeholders • Assist with policy and procedure and training material creation • Provide backup support for additional loan origination systems • Perform other duties as assigned

🎯 Requirements

• Minimum of 4 years of experience as a Document analyst or related mortgage experience • Proficient in Microsoft Office products, including Microsoft Outlook, Power Point, Excel, and Word • Experience with document management within loan origination systems • Prior mortgage document experience strongly preferred • Excellent customer service skills • Independent thinking and research • Detail oriented and highly organized • Ability to work in a fast-paced environment under time constraints • Strong interpersonal skills and ability to work as a team player • High School Diploma or GED

🏖️ Benefits

• Health insurance • Dental insurance • Vision insurance • Life insurance • Paid time-off benefits • Flexible spending account • 401(k) with employer match • ESPP

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