Learning and Development Facilitator

Job not on LinkedIn

🔥 21 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

👻 Ghost score 25%

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Logo of Softcard (acquired by Google)

Softcard (acquired by Google)

201 - 500 employees

Founded 2012

💸 Finance

💳 Fintech

🛍️ eCommerce

Finance • Fintech • eCommerce

Softcard is a mobile commerce platform developed as a joint venture by AT&T Mobility, T-Mobile USA, and Verizon Wireless. It utilizes near field communication (NFC) technology to enable mobile payments, allowing consumers to shop, pay, and save conveniently through their mobile devices. With specialties in mobile payments, mobile wallets, and loyalty programs, Softcard aims to revolutionize the way consumers handle transactions and rewards programs, offering an enhanced and personalized experience with just a tap of their phone.

📋 Description

• Deliver instructor-led, virtual instructor-led, onsite, and travel-based training programs for small and large groups • Apply adult learning principles, facilitation techniques, and classroom-management practices • Adapt facilitation style, pacing, examples, and activities to varied audiences, skill levels, and learning environments • Use approved training materials, learning technologies, and facilitation tools to reinforce learning objectives and on-the-job application • Assess learner understanding and provide timely, constructive feedback and coaching • Partner with L&D Managers, Instructional Designers, SMEs, and business stakeholders to deliver learning solutions aligned to business needs • Support training communications, participant engagement, scheduling, materials preparation, and onsite or virtual logistics • Prepare training sessions by reviewing materials, testing technology, confirming logistics, and ensuring readiness • Document attendance, completion, participation, and other required training records in the LMS or designated systems • Identify delivery risks, learner barriers, technology issues, and content gaps; communicate observations and recommended solutions • Gather learner feedback and review survey, assessment, participation, and business data to improve training effectiveness • Share delivery insights with L&D Managers and Instructional Designers to support content and program improvements • Stay current on adult learning, facilitation practices, virtual delivery methods, and approved learning technologies

🎯 Requirements

• Bachelor’s degree in Education, Learning & Development, Communications, Business, or related field; equivalent experience considered • Three or more years of training delivery, facilitation, adult education, sales training, operations training, or related experience • Ability to facilitate engaging in-person and virtual learning for small and large groups • Knowledge of adult learning principles, learner engagement, assessment techniques, and classroom management • Strong presentation, communication, organization, and interpersonal skills • Experience using virtual learning platforms, presentation tools, and an LMS; Workday Learning preferred • Ability to travel as needed to deliver training at NAPA locations

🏖️ Benefits

• Full-time employment • Remote work arrangement • Travel-based training opportunities

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