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Operations Director

🔥 0 minutes ago

🎸 Tennessee – Remote

infoinfo

💵 $129.3k - $172.3k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

Where this job comes from

Posted on First American's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of First American

First American

10,000+ employees

🏠 Real Estate

🛡️ Insurance

🏦 Banking

💰 $450M Post-IPO Debt - First American on 2024-09

Real Estate • Insurance • Banking

First American is a leading provider of title insurance, settlement services and real estate transaction services that helps protect property ownership and facilitate real estate closings. The company also offers mortgage lender and servicer solutions, nationwide real estate data products (including DataTree), home warranty and insurance, and wealth management and banking services. First American provides eClosing and fraud-protection tools, property-centric datasets covering the U. S. , and both residential and commercial title and escrow services, positioning it at the intersection of real estate, insurance, and financial services.

📋 Description

• Implement goals, objectives, and work standards for the department • Apply policies and procedures complying with regulatory and statutory guidelines, rules, and standards • Plan, organize, administer, review, and evaluate activities of professional, technical, and office support staff • Develop and coordinate work teams • Review, recommend, and implement improved policies and procedures • Direct staff selection • Provide training and professional development • Maintain effective morale, productivity, and discipline • Provide strategic oversight for a major area of operations • Set direction, policies, and performance standards • Balance day-to-day performance with transformation • Manage a large team through subordinate leaders

🎯 Requirements

• Bachelor’s degree or equivalent combination of education and experience • 8+ years progressive management experience • Advanced degree preferred • Demonstrated competency in executing strategic plans • Ability to learn the needs of a wide range of employees while driving team performance, monitoring results, and allocating resources • Broad knowledge of principles, practices, and procedures in a particular field of specialization • Experience and knowledge of functional tools and infrastructure • Understanding of metrics/dashboards supporting continuous improvement • Experience leading employees in multiple locations • Significant experience developing and implementing solutions • Problem solving, collaboration, critical thinking, team building, and presentation skills • Time management and project management skills • Leadership skills and ability to empower employees

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401k • PTO/paid sick leave • Employee stock purchase plan • Inclusive workplace culture • Training and professional development

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