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Escrow Servicing Operations Specialist – Flood

🔥 55 minutes ago

🌴 South Carolina – Remote

infoinfo

💵 $18 - $24 / hour

⏰ Full Time

🟢 Junior

⚙️ Operations

🚫👨‍🎓 No degree required

Where this job comes from

Posted on First American's careers page, not through a job board

First seen by Remote Rocketship 55 minutes ago

Logo of First American

First American

10,000+ employees

Founded 1889

🏠 Real Estate

💸 Finance

🏢 Enterprise

Real Estate • Finance • Enterprise

First American is a historical company that has been operating since 1889, evolving into a $9 billion organization with over 20,000 employees and more than 700 offices worldwide. The company provides a range of products and services that assist homebuyers, sellers, businesses, and investors in the real estate market. With a strong focus on employee engagement and culture, First American emphasizes innovation, technology, and community involvement, driving transformation within the real estate industry.

📋 Description

• Process escrow servicing functions throughout the loan lifecycle, from loan acquisition through ongoing servicing and servicing transfers • Monitor service delivery, productivity, and quality standards for flood insurance, including flood zone determinations, policy renewals, and coverage adequacy • Process escrow-related documents and disbursements accurately and timely • Research exceptions and process off-cycle requests • Perform general account maintenance • Research and respond to internal customer requests and inquiries by evaluating relevant factors, resolving issues, and determining whether additional loans may be impacted • Ensure compliance with applicable regulatory and legal requirements, including investor guidelines, the Flood Disaster Protection Act, and National Flood Insurance Program requirements • Process and monitor departmental reporting requirements and workflows, ensuring reports and assigned work are completed accurately and on time • Perform basic mathematical calculations related to escrow servicing • Maintain accurate accounting of escrow disbursements

🎯 Requirements

• Preferred Bachelor’s Degree • 1+ years of experience working in a mortgage environment, preferably Mortgage Loan Servicing • Strong written, presentation and verbal communication skills • Problem solving skills • Organized • Proficiency in MS Office, including Microsoft Word, Excel, and Outlook • Knowledge of mortgage servicing requirements, including RESPA, CFPB regulations, Flood Disaster Protection Act, NFIP, and flood insurance carrier requirements

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401(k) • PTO/paid sick leave • Employee stock purchase plan • Inclusive, people-first workplace culture • Equal opportunity employment

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