Care Operations Associate

Job not on LinkedIn

🔥 5 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Color

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📋 Description

• Execute and coordinate day-to-day operational activities across clinical and patient-facing teams • Ensure processes run smoothly, issues are resolved, and critical tasks are completed accurately and on time • Maintain clinician schedules and coordinate availability and coverage changes • Monitor scheduling gaps and support workforce planning and capacity management • Track professional licenses, certifications, and credentialing requirements • Maintain accurate licensure and credentialing records and coordinate renewals • Support ongoing compliance monitoring • Coordinate operational onboarding activities, including system access, training schedules, credentialing, and documentation • Support offboarding activities for departing team members • Conduct routine audits and maintain quality and compliance trackers • Identify discrepancies and escalate issues to maintain operational and clinical standards • Update trackers and dashboards and compile recurring reports • Monitor key operational metrics and maintain accurate, organized, actionable data • Maintain SOPs and process documentation • Assist with workflow changes, new program launches, and process improvements • Identify opportunities to simplify, streamline, or automate manual processes • Take on new responsibilities and projects as business needs change • Collaborate across teams to solve problems and continuously improve operations

🎯 Requirements

• 1–3 years of experience in healthcare operations, clinical administration, or a related healthcare setting • Exceptional attention to detail and accuracy • Strong organizational and time-management skills • Ability to manage multiple responsibilities and prioritize effectively • Proactive, resourceful, and solutions-oriented mindset • Ability to independently troubleshoot problems, take ownership, and know when to escalate • Adaptability and comfort with ambiguity, shifting priorities, and evolving responsibilities • Excellent communication and collaboration skills • Strong technical aptitude and ability to quickly learn new systems • Ability to manage spreadsheets and operational tools • Genuine interest in healthcare operations, continuous improvement, and supporting high-quality patient care • Experience with healthcare licensure, credentialing, compliance, or quality assurance processes is nice to have • Experience supporting clinician scheduling, workforce coordination, or healthcare staff onboarding is nice to have • Familiarity with healthcare operations platforms, electronic health records, or credentialing systems is nice to have • Experience in a digital health, telehealth, or startup environment is nice to have • Exposure to process improvement, workflow automation, or AI-powered tools is nice to have • Unrestricted right to work in the United States for any employer

🏖️ Benefits

• Comprehensive medical, dental, vision, life, and disability benefits • 401k match • Monthly phone and wifi stipend • Annual ergonomic stipend • Generous vacation policy • Paid holidays • Company-wide recharge days • Equal paid parental leave for birthing and non-birthing parents • Free cancer screening and prevention resources for employees and their adult dependents • Potential eligibility for equity and benefits

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