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Manager, Launch and Growth Operations

Job not on LinkedIn

🔥 2 minutes ago

🌐 United States, Canada, +1 more countries – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

Where this job comes from

Posted on Thumbtack's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of Thumbtack

Thumbtack

1001 - 5000 employees

👥 B2C

🏪 Marketplace

B2C • Marketplace • Home Services

Thumbtack is a platform that connects people with local professionals offering various services such as home improvement, repair, and cleaning. Users can search for specific services like house cleaning, handyman work, electrical and wiring repair, and more, getting access to trusted professionals with reviews and cost estimates. The platform is designed to make finding, hiring, and working with professionals simple and efficient, with the convenience of managing everything from one app. It serves millions of people across the U. S. , providing a wide range of services including landscaping, event planning, and more.

📋 Description

• Lead and own a portfolio of high-impact strategic programs that accelerate Thumbtack’s partnerships business • Take emerging opportunities from concept through launch and scale • Establish operating processes, systems, and cross-functional models for reliable execution • Define success measures, monitor performance, identify limiting factors, and recommend improvements to growth, efficiency, operational performance, and program economics • Coordinate Product, Engineering, Data Science, Marketing, Commercial Operations, Commercial Strategy, Legal, and external partners • Use data, customer and partner insights, and structured problem-solving to evaluate opportunities and influence investment decisions • Improve tools, systems, processes, and operating models supporting partnerships • Set vision and priorities while managing and developing a globally distributed team of three to four people across the U.S. and the Philippines

🎯 Requirements

• 5+ years of experience in strategy and operations, business operations, program management, general management, management consulting, or a related field • 2+ years of people-management experience • Experience translating ambiguous business opportunities into clear strategies, operating plans, and measurable results • Track record of leading complex initiatives from concept through execution • Strong business judgment and analytical rigor • Ability to assess performance, understand economics, evaluate tradeoffs, and determine where to invest • Clear, influential communication skills • Ability to create a compelling vision, distill complexity, align diverse stakeholders, and influence without authority • Owner mentality, strong learning agility, bias for action, and low-ego approach to leadership and collaboration • Ability to work from an eligible location in the United States, Ontario or British Columbia, Canada, or the Philippines

🏖️ Benefits

• Equal opportunity workplace • Reasonable accommodation for individuals with disabilities • Candidate safety protections during hiring

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