Manager, Talent Operations – Enablement

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🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Service Experts

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1001 - 5000 employees

👥 B2C

🏗️ Construction

⚡ Energy

B2C • Construction • Energy

Service Experts is a nationwide home services company that provides HVAC, plumbing, and electrical services, plus related offerings like water treatment, indoor air quality, ductwork, commercial HVAC, and solar power. Founded in 1996, it operates through a network of local licensed, bonded, and ACE-certified technicians across many U. S. locations, offers 24/7 scheduling, maintenance memberships, financing and lease programs, and emphasizes fast emergency repairs, system installation, preventative maintenance, and energy-efficiency solutions for residential customers.

📋 Description

• Lead, coach, and develop a team of Talent Acquisition Coordinators • Oversee day-to-day talent operations, including recruiting coordination, candidate communications, and administrative processes • Evaluate workflows and implement solutions to improve recruiting efficiency and consistency • Partner with Talent Acquisition leadership to address operational challenges and workforce needs • Lead projects, process improvements, and change management initiatives through implementation • Work with Talent Delivery to improve coordination and recruiting lifecycle handoffs • Partner on Workday Recruiting and other Talent Acquisition technologies with HRIS and IT • Establish operational KPIs, monitor performance, and use data to identify improvements • Build partnerships with technical schools, community colleges, universities, and workforce development organizations • Develop and oversee early-career, internship, and apprenticeship programs • Lead employee referral campaigns, employer branding, and recruitment marketing efforts • Plan and coordinate hiring events, career fairs, campus engagement, and community outreach • Manage external partner and vendor relationships

🎯 Requirements

• Bachelor’s degree in Human Resources, Business Administration, Operations, or a related field • 6+ years of progressive experience in talent operations, HR operations, business operations, program management, or a related space • 2+ years of direct people management experience, including coaching, performance management, and employee development • Demonstrated experience leading process improvements, implementing organizational changes, and influencing stakeholders to achieve successful outcomes • Demonstrated technical aptitude with experience navigating enterprise systems, identifying workflow improvements, and supporting system enhancements or implementations • Strong analytical and critical thinking skills, with the ability to interpret data, identify trends, and recommend practical solutions • Excellent communication, organizational, and relationship-building skills, with the ability to work effectively across teams and organizational levels • Experience leading Talent Acquisition operations, recruiting coordination, or other operational support teams • Experience with Workday Recruiting or comparable enterprise-wide Applicant Tracking System (ATS) • Experience leveraging reporting tools, workflow automation, system enhancements, or continuous improvement methodologies • Experience developing or managing early-career programs, internships, apprenticeships, or educational partnerships • Experience with employee referral programs, employer branding, recruitment marketing, or hiring events • Familiarity with skilled-trade workforce development, home services, or geographically dispersed operations

🏖️ Benefits

• Competitive Pay • Paid Time Off and Company Holiday Pay • Medical, Dental, and Vision Insurance programs • 401(k) Retirement Savings Plan with company matching contributions • Life Insurance and disability insurance options • Supplemental benefit programs • World Class Training opportunities through our Expert University • A team that values safety, quality workmanship, and supports one another

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