Loan Servicing Specialist

🔥 1 minute ago

🌾 Iowa, North Carolina, +1 more states – Remote

🌾 Iowa – Remote 🌲 North Carolina – Remote 🌴 South Carolina – Remote

💵 $23 - $31 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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First American

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1889

🏠 Real Estate

💸 Finance

🏢 Enterprise

Real Estate • Finance • Enterprise

First American is a historical company that has been operating since 1889, evolving into a $9 billion organization with over 20,000 employees and more than 700 offices worldwide. The company provides a range of products and services that assist homebuyers, sellers, businesses, and investors in the real estate market. With a strong focus on employee engagement and culture, First American emphasizes innovation, technology, and community involvement, driving transformation within the real estate industry.

📋 Description

• Service mortgage accounts to ensure bankruptcy, property preservation, and default activities comply with state and federal laws • Perform early-stage, late-stage, reporting, and litigation default loan servicing tasks within established timelines and workflows • Manage foreclosure activities through and including the First Legal Action in compliance with statutory, regulatory, investor, insurer, agency, and company guidelines • Complete First Legal Actions by established deadlines, remove impediments, and request extensions as needed • Review foreclosure files for default timeframes and regulatory and statutory compliance • Manage assigned foreclosure proceedings and interact with mortgagors, attorneys, investors, insurers, trustees, appraisers, and other parties • Monitor attorney performance by reviewing proceedings, records, timeframes, and system/database activities • Follow up on outstanding requests and telephone calls from internal and external partners • Audit accounts for expense compliance and proper application to the system of record • Research questionable loan items, including payment applications • Review and respond to audit and quality control requests • Report litigated and class action matters to management • Analyze assigned portfolios for performance, timelines, characteristics, and foreclosure status • Manage exception reporting to minimize risk

🎯 Requirements

• High School Diploma or equivalent or combination of education and experience • 3 + years of directly related experience such as Mortgage Foreclosure, Bankruptcy, and/or Legal • Good verbal and written communication skills • Strong attention to detail and ability to adhere to strict guidelines and procedures • GSE and Government experience preferred • MSP and LoanSphere experience preferred • Working knowledge of Windows, Microsoft Word, Excel, Internet, and Microsoft Outlook preferred • Working knowledge of fundamental concepts, practices and procedures of foreclosure • Ability to work under pressure and meet deadlines while maintaining exemplary internal and external customer service • Ability to work independently and complete assignments within established parameters • Strong interpersonal skills • Self-motivated; self-starter • Ability to manage multiple tasks and respond quickly to emergent problems

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401(k) • PTO/paid sick leave • Employee stock purchase plan • Inclusive, people-first workplace culture • Equal opportunity employment

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