Senior Client Implementation Specialist

Job not on LinkedIn

🔥 22 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $73.9k - $98.5k / year

⏰ Full Time

🟠 Senior

🛠️ Implementation Specialist

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First American

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1889

🏠 Real Estate

💸 Finance

🏢 Enterprise

Real Estate • Finance • Enterprise

First American is a historical company that has been operating since 1889, evolving into a $9 billion organization with over 20,000 employees and more than 700 offices worldwide. The company provides a range of products and services that assist homebuyers, sellers, businesses, and investors in the real estate market. With a strong focus on employee engagement and culture, First American emphasizes innovation, technology, and community involvement, driving transformation within the real estate industry.

📋 Description

• Provides support for the implementation and effectiveness of products, services and technical or business systems, software, or solutions • Assists in the development of project plans to define success for customers, manage change and resources, and ensure that implementations are completed on time, within budget and meet client expectations • Train customers in best practices and participate in onboarding activities to help customers maximize FA products and services • May be involved in the coordination and communication of timelines and status to clients, external partners, internal teams, management, and impacted groups.

🎯 Requirements

• 3+ years of related experience • Strong analytical skills to determine root cause of problems and apply creative and effective solutions • Ability to analyze a situation, interview, formulate questions, and probe for deeper knowledge/ understanding • Strong customer service skills • Data management skills to analyze data and provide recommendations on findings • Knowledge of general business, production, and/or operation environment and general cost benefit awareness • Strong written and oral communication skills to define parameters to meet business requirements; creates documents which define build requirements • Presentation skills • Proficient in Microsoft Word, Excel and PowerPoint • Bachelor’s degree or equivalent combination of education and experience.

🏖️ Benefits

• medical, dental, vision • 401k • PTO/paid sick leave • employee stock purchase plan