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ServiceNow Developer II

🔥 1 hour ago

🤠 Texas – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź”§ ServiceNow

Where this job comes from

Posted on First Citizens Bank's careers page, not through a job board

First seen by Remote Rocketship 1 hour ago

Logo of First Citizens Bank

First Citizens Bank

10,000+ employees

🏥 Healthcare

🏭 Manufacturing

📦 Logistics

đź’° Post-IPO Debt on 2021-05

Healthcare • Manufacturing • Logistics

First Citizens Bank is a comprehensive financial institution offering a wide range of services to individuals, families, businesses, and nonprofits. Their offerings include personal and commercial banking services, loans, mortgages, investment solutions, and insurance products. Known for their commitment to customer service and financial expertise, the bank serves a variety of sectors including agribusiness, healthcare, and manufacturing, ensuring tailored financial solutions for their clients.

đź“‹ Description

• Design, develop, test, and deploy ServiceNow solutions according to development standards and architecture guidelines • Configure and customize ServiceNow applications, workflows, forms, catalogs, and user interfaces • Develop and maintain Business Rules, Client Scripts, UI Policies, Script Includes, Flow Designer workflows, and other platform components • Create and maintain ServiceNow integrations with third-party applications using Integration Hub, REST APIs, SOAP APIs, and MID Servers • Participate in platform upgrades, patch implementations, release management, and regression testing • Troubleshoot and resolve platform, integration, and production support issues • Collaborate with Product Owners, Business Analysts, Architects, and stakeholders to refine requirements and recommend technical solutions • Contribute to CMDB governance, data quality initiatives, and CSDM adoption • Develop and maintain technical documentation, including design specifications, implementation procedures, and support documentation • Participate in code reviews and promote development best practices, platform standards, and operational excellence • Support continuous improvement and identify opportunities to enhance platform performance, reliability, and user experience • Participate in an on-call rotation and support critical incidents as required

🎯 Requirements

• Bachelor's Degree and 4 years' experience OR High School Diploma or GED/Equivalent and 8 years' experience in Systems engineer and systems programmer • Preferred: Associate's or Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field • Experience with ServiceNow ITSM, ITOM, IRM, GRC, Security Incident Response (SIR), and Service Catalog • Experience developing solutions using Business Rules, Client Scripts, UI Policies, Script Includes, Flow Designer, and Integration Hub • Experience with ServiceNow CMDB, Common Service Data Model (CSDM), and Discovery • Experience integrating ServiceNow with enterprise applications using REST and SOAP APIs • Experience with MID Server administration and integration troubleshooting • Experience supporting Agile delivery teams and working within Scrum frameworks • Experience with Automated Test Framework (ATF), platform upgrades, patching, and release management • ServiceNow Certified Application Developer (CAD) certification preferred • Additional ServiceNow certifications such as Certified Implementation Specialist (CIS) in ITSM, ITOM, IRM, Risk Management, or Security Incident Response are highly desirable

🏖️ Benefits

• Competitive, thoughtfully designed and quality benefits program • Benefits information available at https://jobs.firstcitizens.com/benefits

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