Senior Consultant, ServiceNow

🔥 24 minutes ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

⏰ Full Time

🟠 Senior

🔧 ServiceNow

👻 Ghost score 10%

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Nuvitek

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

💼 Consulting

🎖️ Defense

📦 Logistics

Consulting • Defense • Logistics

Nuvitek is an AI-driven government-focused software firm that uses low-code accelerators and custom AI models to accelerate enterprise application development and modernization for federal agencies. It designs and delivers secure, scalable mission applications, automates discovery/analysis/generation of apps, and helps agencies modernize legacy systems and workflows. Nuvitek holds multiple federal contract vehicles (GSA MAS, OASIS+, SBA 8(a), Stars III, FAA eFAST) and certifications (ISO, CMMI), and emphasizes rapid, compliant delivery for public sector customers.

📋 Description

• Develop and enhance ServiceNow HAM and SAM capabilities throughout the asset lifecycle. • Design solutions connecting service catalogs, procurement requests, asset fulfillment, and entitlement management. • Configure asset management workflows for hardware assignments, software provisioning, license allocation, renewals, and reclamation. • Improve asset visibility and maintain ownership information for hardware and software. • Strengthen relationships between CMDB and asset management records. • Build and maintain integrations between ServiceNow and external inventory management tools. • Automate inventory discrepancy identification, reconciliation, and data remediation. • Customize catalog items, record producers, and portal functionality. • Develop technical solutions using Flow Designer, business rules, client scripts, Script Includes, and other ServiceNow capabilities. • Create and maintain REST/SOAP, IntegrationHub, MID Server, Import Sets, and Transform Maps integrations. • Apply JavaScript and ServiceNow scripting to customize functionality and improve performance. • Participate in technical design discussions, code reviews, Agile ceremonies, sprint planning, and backlog refinement. • Develop automated testing procedures and troubleshoot platform issues. • Collaborate with stakeholders, technical teams, and developers to translate requirements into solutions. • Support deployments through testing, implementation, training, documentation, and post-deployment support. • Provide technical guidance and contribute to continuous platform improvement.

🎯 Requirements

• Bachelor's degree in Computer Science, Information Systems, or a related technical field, or equivalent education and professional experience. • Minimum of 8 years of professional ServiceNow development experience, including at least 3 years of hands-on experience with HAM and/or SAM Professional implementations. • Experience implementing and supporting at least three ServiceNow modules. • Strong understanding of ServiceNow HAM and SAM capabilities, including asset lifecycle management, hardware models, stockrooms, software entitlements, license normalization, reconciliation, and reclamation. • Experience developing and maintaining CMDB solutions, with knowledge of CSDM, CI classifications, asset-to-CI relationships, and Identification and Reconciliation Engine (IRE). • Hands-on experience integrating ServiceNow Discovery and external inventory sources with the CMDB. • Experience with software and hardware inventory integrations, including SCCM or comparable enterprise discovery and inventory platforms. • Proficiency developing ServiceNow Service Catalog solutions, including catalog items, record producers, variable sets, and Service Portal enhancements. • Strong experience with Flow Designer, workflow automation, business rules, notifications, and platform configuration. • Experience developing and supporting REST/SOAP integrations, IntegrationHub, MID Server, Import Sets, and Transform Maps. • Proficiency in JavaScript and ServiceNow scripting, including GlideRecord, GlideSystem, Script Includes, Scheduled Jobs, GlideAjax, and g_form. • Working knowledge of HTML, CSS, and AngularJS for Service Portal development and customization. • Understanding of software development lifecycle practices, including version control, CI/CD, DevSecOps, automated testing, and code quality standards. • Experience working in Agile development environments and collaborating with technical and functional teams. • Ability to independently troubleshoot complex technical challenges and deliver solutions that meet functional and operational requirements. • Experience supporting classified Intelligence Community or Department of Defense environments. • Strong communication skills and the ability to explain technical concepts, document solutions, and collaborate with stakeholders. • Active Top Secret security clearance required; TS/SCI preferred. • DoD 8570 IAT Level II certification (e.g., CompTIA Security+). • ServiceNow Certified System Administrator (CSA). • ServiceNow Certified Application Developer (CAD). • At least one of the following: ServiceNow Certified Implementation Specialist – Hardware Asset Management or ServiceNow Certified Implementation Specialist – Software Asset Management.

🏖️ Benefits

• Medical Insurance • Dental Insurance • Vision Insurance • Disability and Life Insurance • Parental Leave • 401K • Paid Time Off

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