Legal Coordinator

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🔥 0 minutes ago

🏈 Alabama, Arizona, +19 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🏄 California – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🐎 Kentucky – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🔔 Pennsylvania – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote

💵 $40k - $70k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧑‍💼 Attorney / Lawyer

🚫👨‍🎓 No degree required

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First Legal

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🤝 B2B

🛍️ eCommerce

B2B • Legal • eCommerce

First Legal is a comprehensive litigation support firm specializing in simplifying the legal process from filing through trial. With over 35 years of experience, they offer a wide range of services, including court filing, eFiling, service of process, court reporting, eDiscovery, and investigations. Their culture of innovation and commitment to quality service positions them as a premier provider for law firms across the United States, ensuring personalized solutions and an effortless client experience.

📋 Description

• Champion First Legal’s service philosophy by consistently delivering on our commitments: “File Thru Trial!” and “Consider It Done.” • Serve as a trusted advisor and primary point of contact for assigned clients, building strong relationships that drive loyalty, retention, and revenue growth. • Meet or exceed established sales and account development goals through proactive client engagement and identification of new business opportunities. • Anticipate client needs and resolve concerns quickly and professionally through effective communication, problem-solving, and conflict resolution. • Partner closely with operations and cross-functional teams to ensure seamless execution of services and exceptional client outcomes. • Deliver a platinum-level customer experience by continuously identifying opportunities to improve processes, service delivery, and client satisfaction. • Provide timely, accurate updates on order status and proactively manage client expectations through completion of all requests. • Conduct professional presentations, training sessions, and service reviews in person, by telephone, or through virtual platforms. • Maintain accurate client, account, and activity records within the Customer Relationship Management system. • Prepare, organize, and maintain all required reports, records, and documentation in accordance with company standards and procedures. • Stay current on industry trends, emerging technologies, company services, and best practices to serve as a knowledgeable resource for clients and colleagues. • Build and maintain strong working relationships across departments to support collaboration, operational excellence, and superior client service. • Safeguard confidential client and company information while maintaining the highest standards of professionalism, integrity, and discretion. • Represent First Legal with professionalism and excellence, reinforcing the company’s reputation for responsiveness, reliability, and outstanding client service.

🎯 Requirements

• High school diploma required, bachelor’s degree in business management or related field preferred. • 2 years’ experience in a fast-paced legal or professional environment is preferred. • Strong and effective communication skills, both verbal and written. • Acute attention to detail in all aspects of work and ability to follow up with clients. • Ability to provide platinum level customer service experience and effectively maintain and grow client relationships. • Ability to effectively utilize Conflict Resolution skills and follow internal escalation protocols to address client issues and concerns. • Entrepreneurial minded with high level of critical thinking experience and ability to independently look for a better way of doing things. • Intermediate to advanced knowledge of Microsoft Suite programs including Word, PowerPoint, Excel and Outlook. • Champion for exceptional customer service in providing business solutions to anticipate and meet client base needs. • A commitment to excellence and to making a difference with an ability to multi-task various high priority action items. • Exceptional multitasking skills for handling simultaneous requests and large email volumes. • Attention to detail to ensure accuracy in filings, client requests, and interdepartmental communications. • Strong communication abilities both in written emails and phone conversations with clients and colleagues. • Resilience under pressure when dealing with urgent client needs, adversarial situations, and complex interdepartmental coordination. • Proactive problem-solving to quickly address issues and maintain workflow continuity.

🏖️ Benefits

• Remote work opportunities • Medical, Dental, and Vision coverage • 401k • Flexible Paid Time Off Policy • And much more!