Operations Manager, Strategic Partnerships

🔥 16 hours ago

🏖️ New Jersey, New York – Remote

🏖️ New Jersey – Remote 🗽 New York – Remote

💵 $90k - $144k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Fiserv

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Fiserv is a leading global provider of financial services technology solutions. The company offers a wide range of services including payments and financial services technology for individuals, businesses, and financial institutions. Fiserv supports various sectors such as large enterprises, small businesses, financial institutions, credit unions, and the public sector with digital banking, payment processing, and commerce solutions. Their platforms enable fintech and software providers to integrate and monetize payments effectively. Additionally, Fiserv is committed to corporate social responsibility and has initiatives to support diverse and small businesses.

📋 Description

• Own Salesforce reporting, dashboards, and recurring business performance reporting; validate data quality and deliver accurate, timely updates • Use Excel and operational data to reconcile information, identify issues, and support business reviews and leadership requests • Administer partner and employee sales performance incentive fund (SPIFF) programs, including tracking, payout coordination, reconciliation, and issue resolution • Maintain employee and partner rosters, reporting hierarchies, organizational changes, and onboarding and offboarding records • Manage store assignments and territory alignment for field sales teams • Coordinate sales collateral orders, inventory tracking, shipment fulfillment, and delivery follow-through • Manage device inventory, asset tracking, replacement requests, and deployment logistics • Serve as a primary day-to-day operational resource for strategic partnership activities, resolving requests and escalating risks • Build, maintain, and improve operating procedures, documentation, controls, and reporting standards • Partner with leadership and cross-functional teams to coordinate special projects, business reviews, and operational improvement initiatives • Manage competing priorities and deadlines independently while ensuring details, handoffs, and follow-ups are completed accurately

🎯 Requirements

• 3+ years of experience in sales operations, business operations, program management, or a closely related hands-on operational role • Practical experience building and maintaining Salesforce reports and dashboards and analyzing business data • Strong Excel skills, including organizing, validating, and reconciling detailed datasets • Demonstrated ownership of recurring, detail-intensive processes where accuracy, timelines, and follow-through are critical • Excellent organization, project coordination, written communication, and stakeholder management skills • Ability to manage multiple workflows independently, spot discrepancies, solve problems, and escalate issues proactively • Experience supporting enterprise partnerships, retail or field sales teams, merchant services, payments, or financial technology • Experience administering incentive or commission programs, maintaining organizational hierarchies, or coordinating territory assignments • Experience with asset or device inventory, fulfillment, process documentation, operational controls, or continuous improvement • Experience preparing recurring business reviews and collaborating with finance, sales, operations, and partner-facing teams • Must apply using legal name • Must complete the step-by-step profile and attach a resume

🏖️ Benefits

• Remote work is anticipated for this position • Equal Opportunity Employer • Reasonable accommodation for applicants with disabilities